GX001
Gao Xi was just established not long ago, and it did not have enough funds and its own office building. Jian Jianan rented an office floor in an office building in the city center.
It’s an old town, and the facilities and buildings are relatively retro. They don’t have the modern luxury of the buildings that have been built in recent years. However, retro has its own fun, and everyone is happy and joyful when working there on weekdays.
But that was before.
But now, I am not as happy as before.
Before Jian Jianan and Huang Haiyan reached the first floor, they heard a lot of noise downstairs. The shouting even reached Jian Jianan's ears as she was still going downstairs, allowing her to clearly feel what it meant to be indignant.
"What do you mean? We spent a lot of money on this machine, and it keeps breaking down here and there. Can we just replace it with a new one?"
"That's right, we're just here to ask for an explanation. Can you, little girl, take charge? If not, get me someone who can!"
"I'm not saying anything, I'm a long-time customer of yours. I've bought switches from Gaoxi several times, and I always strongly recommend your name even for our company's purchases. Everyone in our company uses your Gaoxi brand. How come your products are getting worse day by day? The ones I bought last month aren't even used long, and they're all broken now? Is this your business attitude? Is this the treatment we deserve as long-time customers?"
"That's right! Give me back!"
"Nothing more to say, give me your money back!"
Jian Jia ran south to the first floor and quickly figured out the whole story.
"Mr. Jian, many of the products we Gaoxi sell have had quality issues recently. It's not just a few cases, just one or two, but the majority. Many of them can't be used properly after just a few days."
Huang Haiyan frowned: "Why didn't anyone tell us about this important matter?"
The little girl's lips trembled. "We...we thought it was just an isolated case and we could handle it ourselves. We didn't expect..."
Huang Haiyan's momentum intensified upon hearing this. She looked around and asked, "So, this is the result of your resolution?"
Jian Jianan stopped her: "Haiyan, now is not the time to pursue responsibility. The most important thing for us now is to deal with the current farce first."
Huang Haiyan regained her senses and nodded.
Jian Jianan said to them, "You go back first and find out the truth of this matter. If it is really us who did something wrong, we have to admit it and take responsibility for it. I am afraid..."
Jian Jianan was worried about one thing. He was afraid that those who came to cause trouble were instigated by others. One or two of them were instigated by people with ulterior motives behind the scenes, and they felt that they had to come to Gao Xi to make things bigger, which led to the current situation.
Huang Haiyan and the other girl were suddenly given such an important task and nodded: "Okay, let's go now."
"But, Mr. Jian, aren't you coming with us?"
Jian Jianan shook his head: "Someone has to deal with things here. You go first. I'll comfort everyone here and find out what happened. Go quickly. We all work hard in different positions and are all very important!"
"clear!"
Huang Haiyan and the other person quickly took the order and left. They had to find a solution quickly to resolve the urgent problem.
Jian Jianan walked through the indignant crowd and came to the outside of the first floor. As she walked through the crowd, everyone spontaneously made way for her and did not push or shove her. No one noticed that the person who was walking calmly in the crowd was the one they were loudly denouncing.
Jian Jianan finally got out of the crowd and security let her pass. Only then did some sharp-eyed people finally understand Jian Jianan's identity.
Jian Jianan stood on a slightly higher step and said directly to the people below, "Everyone, please be quiet. I am Gao Xi's boss. I came here today to understand everyone's opinions on Gao Xi. If you have any questions, please feel free to speak freely. Everyone, please speak nicely. I will definitely make things clear for everyone!"
As soon as Jian Jianan appeared, those people who were originally furious, each one more excited than the other, gradually calmed down.
What they wanted was an explanation. They had been making a big fuss at Gao Xi's door before because no one in charge had come down for a long time. Now that the boss has come down, they have stopped making trouble.
This is the mentality of normal people, but those who are hired to stir up trouble don’t think so.
They became anxious. They didn't expect that Jian Jianan had such great personal charm. He had the situation under control as soon as he arrived.
"The boss is here! Now that the boss is here, things will be easier! We want our money back!"
They looked at each other, and with the tacit understanding of committing crimes for many years, they fanned the flames and shouted other provocative words.
The situation that Jian Jianan had just taken control of was immediately brought back to its previous intense state by these words.
Her heart trembled slightly, and she immediately knew that someone was behind it, but she couldn't retreat at this time. So many people were watching her. If she retreated, who knows what they would think.
Jian Jianan raised his voice: "Everyone, listen to me! Listen to me! Since you are all Gao Xi's customers, of course you know our Gao Xi's corporate culture. Customers are God. Please think again about how Gao Xi has served you before. As long as there are after-sales problems, we will definitely not shirk responsibility, but will actively solve it. Gao Xi's boss is standing here now, appearing in front of everyone openly. After listening to your reasons, what do you have to worry about?"
"Or is it that even though I showed up, there are still people who don't want a solution at all and just want to see Gao Xi in trouble?"
Jian Jianan glanced around and accurately picked out the group of people who had just spoken from the crowd. He looked straight into his eyes and showed no intention of backing down.
The group of people were suddenly unable to say anything because of Jian Jianan's glare.
Without the interference of those with ulterior motives, Jian Jianan easily controlled the situation, and after some comforting words, he finally persuaded everyone to go back.
She vowed sincerely, "Don't worry, I will give you a satisfactory answer. Since you have purchased our Gaoxi products, it means that you trust us very much. We at Gaoxi will treat every consumer sincerely and will never let you down. If there are any problems, we will solve them. Please give us a few more days. After we have thoroughly investigated the matter, we will explain the situation to you and actively provide corresponding solutions."
Jian Jianan couldn't count how many times she had said similar words today, but even when her throat was hoarse and she could hardly speak, she still kept on saying them.
"Right, right, right. I won't run away. We've rented this place for several years. If we run away, all the rent will be wasted!"
"Okay, thank you, thank you, thank you for your support. You all go back first and wait at home for a few days. We will investigate immediately. Once we find out what happened, we will give you a satisfactory answer."
"A refund is certainly a reasonable request, but everything is unclear right now, and we don't understand what exactly happened. Don't worry, I've already asked my staff to investigate. They'll be doing nothing else today except investigating this matter, and they'll get to the bottom of it. Whether you want a refund or a replacement, that's fine."
I was talking so much that my mouth was dry. With the help of the office security team, some employees came down to take charge of the situation, and the crowd finally dispersed.
As the sun set, Jian Jianan finally breathed a sigh of relief.
The children who were called downstairs by Huang Haiyan to help couldn't help but look relieved. The matter was finally over.
Only Jian Jianan still had a stern face. The relaxed mood he had just shown when facing the guests was completely gone. He looked at them coldly with a frown.
Impossible, this matter is not over yet!
Huang Haiyan and her colleagues were very efficient. Not long after the incident happened, she had already given Jianan a brief report on the cause and course of the incident in the brightly lit building that very evening.
"Ever since we at Gao Xi got involved in the telephone switchboard agency business, we've been envied. There's no other reason, it's just that our products are selling so well, and many manufacturers and individuals are jealous. I've already found out the reason this time."
Huang Haiyan rolled up her sleeves. She had just returned from the factory, checked everything one last time, and then calmly said to Jian Jianan, "We're currently in the business of acting as agents for telephone switches. We purchase products from upstream manufacturers and then sell them to downstream distributors. During this process, if there are quality issues with the products provided by the upstream manufacturers, there's a high probability that customers will come to us with quality issues, as happened yesterday."
Jian Jianan understood immediately, "I understand, Haiyan, you mean there's something wrong with our goods."
Huang Haiyan nodded. "Yes, there are problems with our goods. I just took people to the factory to check. We disassembled all the remaining unsold telephone switches and carefully inspected them. We re-inspected every one of them. Then we found that there were some problems with these remaining telephone switches to varying degrees."
"In other words, they are defective products that should not have appeared on the market in the first place."
At the beginning of Gao Xi's establishment, Jian Jianan made very strict regulations regarding their product quality issues. Gao Xi wanted to do long-term business, not a one-time deal.
Therefore, no matter whether it is the products sold by Gao Xi or the products purchased, as long as they are products that have been handled by Gao Xi, there must be no quality problems.
Gao Xi's quality inspection team is also the strictest. They would rather not sell any goods than sell inferior goods as good ones, and sell goods that should not appear on the market.
Every time a new product is put into storage, the workers will check it first. During the sales process, their quality inspection team will come for random inspections at any time. As long as one product fails to meet the standards, it will be immediately sent back for full inspection.
Jian Jianan also didn't understand why this situation had happened.
She could only come to one conclusion: "There are loopholes in our team management process."
"Last time, our company was owed a large amount of goods by those big bosses upstream. They gave the goods that should have been given to us to those who offered higher prices, so we were left with nothing to sell. It was only because of you, President Jian, that we were able to get the goods back."
Huang Haiyan sighed. "I have to say, there's really no such thing as a free lunch. We originally thought that the matter was over when you showed up that day, but now we know that they delivered the goods so easily because all the products they brought were defective. We speculate that these are defective products that their factory couldn't sell, and they wanted to take the opportunity to cheat us out of the final profit."
Jian Jiannan stood up straight. "But that's not a reason for us not to discover the problem. If there was a problem with the product, there were so many opportunities to discover it and prevent it from being circulated on the market. However, over so many days and through so many links, no one reported the problem. The biggest problem still lies within us."
Huang Haiyan nodded. Although she didn't want to admit it, she had no way to hide the fact. The truth is the most difficult thing to hide in the world. In order to cover up a loophole, people will have to create other loopholes on top of it. If they are not careful, the loopholes will get bigger and bigger. In the end, even if you want to solve it, there will be no way to remedy it.
Therefore, Huang Haiyan immediately expressed her determination to Jian Jianan: "Boss Jian, don't worry, leave the team management issues to me, and we will make good on it later."
Jian Jianan nodded and didn't dwell on the issue any further. "Of course, we'll have to take time out from the team management to fix the problem later. But please put this matter aside for now. Let's think about how to solve the problem after it happens."
The main problem now is that their products have been sold and handed over to consumers. If consumers find problems and come to them, Gao Xi must give the customers an explanation.
Huang Haiyan took a deep breath and said, "I've discussed this matter with my colleagues, and we all feel that the best approach right now is to issue a full refund and return all the products with quality issues. This is the only way to restore our reputation."
The reason why Gao Xi had grown so big and done so well was not only because their telephone exchange was the only one on the market at the time and had no other competitors, but also because of their reputation.
They are honest merchants who only do honest business and will not cheat people.
This is all achieved through their words and deeds, and actual actions. When everyone sees this concept they practice in the business world, they will naturally recognize Gao Xi and will rush to buy Gao Xi's products.
Now that quality problems have arisen, one of the reasons why it has caused such a big stir is that too many customers came to buy from Gao Xi because they believed in his reputation, which is why it has caused such a big impact and on such a large scale.
Success is due to reputation, and failure is also due to reputation.
Gao Xi's reputation is now in jeopardy. Jian Jianan and Huang Haiyan cannot imagine how outrageous this news will become and how many people will hear it tomorrow after a day of fermentation.
Jian Jianan tapped the table lightly with her fingers. She was thinking about the solution Huang Haiyan had just mentioned.
Indeed, what Huang Haiyan said is the best solution now and the best way to save Gao Xi's reputation.
Jian Jianan thought for a moment and asked, "If we were to recall all the products with quality problems and refund the customers, how much would it cost?"
Huang Haiyan swallowed her saliva and said, "More than five million."
"This figure was calculated by us together. It includes the refund amount from sales, the money for bribery, and more importantly, a portion is reserved for those who may take advantage of the situation."
Jian Jianan quickly calculated in his mind, more than five million, this means all the money Gao Xi transferred in before is returned!
If she really adopted this method, then all their work for the previous six months would be in vain!
Haha, you’ll work for a year in vain and may not even be able to restore your reputation!
Jian Jianan tried to find joy in the midst of suffering.
Huang Haiyan lowered her head, checking the documents in her hand, racking her brains to come up with other ways to solve the difficulties before her.
More than five million, not to mention that this is more than five million in the 1990s, no matter which year it is, it is a huge sum of money that cannot be underestimated.
If Jian Jianan is unwilling to spend the money and does not want to adopt the best solution to the current situation, it is also human nature. I have been with her through all the ups and downs for so many years, and I must find a suitable way to break the situation...
"Okay, let's do this."
Who knew that the next second, Huang Haiyan, who was full of thoughts in her mind, heard Jian Jianan say such a sentence.
She raised her head suddenly and stared at Jian Jianan in disbelief: "What!"
Jian Jianan smiled and said, "Let's do this. I think this is a good idea."
She shrugged nonchalantly. "Let me run through this for you. If we adopt this method, we can salvage our precarious reputation and destroy all the defective products. That way, no one will ever bring this up again in our future business dealings. It's a permanent solution. The only loss will be a small amount of money."
"Money, however, is the most insignificant point in this method. If we lose money, we can earn it again. As long as we have people, resources, and people's support, and Gao Xi is always there, we can earn back the second five million, the third five million... and earn it back continuously. In the long run, we won't lose out."
"Okay, I'll do it right away."
Huang Haiyan turned and left, and Jian Jianan hurriedly called to her from behind, "Wait a minute, Haiyan, don't be anxious, what do you want to do?"
Three days later, Gao Xi, the company at the center of public opinion, released a statement admitting that the telephone switch had indeed experienced quality issues. Their spokesperson, who spoke publicly, said, "We deeply apologize for the inconvenience this quality issue has caused. We also understand that everyone chooses to buy Gao Xi products based on their trust in us. This trust is our most valuable asset, and we will never compromise it."
"Therefore, any customer who purchased Gao Xi's products with quality problems during this incident can bring the products and invoices to our store. We will refund you in full and pay you mental damages as a small compensation for the inconvenience caused by this incident."
As soon as this incident happened, it immediately triggered a new wave of public opinion.
People with strong initiative immediately picked up their pens and did some calculations, and then came up with a staggering number.
"No way! If Gao Xi and the others really want to do this, the loss will be huge. The cost will be several million. Can they really afford this? Is this just a show?"
Many people are skeptical about this matter, and they are also discussing whether Gao Xi is really willing to make compensation or just for show.
Others' reasons were equally shocking. "I've seen so many unscrupulous merchants. They're getting newer every year, and day by day, they're nothing new. Let's talk about a recent example. Just yesterday, your grandfather bought a bag of cookies from the Twin Cake Shop, and they were all moldy. They even refused to exchange them for me. Think about it! They wouldn't even refund me for something like this that cost only a few dollars, so how could they actually refund you for a telephone exchange that cost hundreds of yuan? How could that be possible? If you've been wronged, learn from your mistakes and keep your eyes open next time. You have to swallow this loss!"
When Gao Xi finally opened the doors of his company and openly recycled products with quality problems, quite a few people came to his door.
Gao Xi made a big fuss. Not only was the door open, but there was also a banner hung outside and several flyers placed at the door. The words written on them had different meanings, but they all expressed the same idea - encouraging everyone to bravely return or exchange items.
Although people have different opinions on Gao Xi's behavior, those customers who were really deceived and bought products of defective quality still brought the defective products to the store in order to save as much money as possible.
The young employee who came out entertained them very warmly. After checking that the receipts and products they brought out were indeed Gao Xi's, he returned the money to them very readily. And just as Gao Xi said, it was not only the cost of purchasing the telephone switch, but they also had to pay an additional amount of compensation for mental damage.
This name is quite fashionable and they have never heard of it before, but no matter what, it is a good thing to get money!
After someone took the lead in verifying the authenticity of the matter, others followed suit.
Gao Xi is really not putting on a show. As long as someone comes and everything is checked, they will keep their promise and do what they announced before.
In addition to customers who really need to return or exchange products, there are also some unscrupulous people who, out of faith, bring in intact products they purchased before. Gao Xi then asks for a refund for these products in the morning, attempting to take advantage of the situation.
"Sister Haiyan? These people... these people should be given to them?"
Huang Haiyan gritted her teeth and nodded, "Give it to them, why not? Didn't we promise this before? Now that they've come to us, we should return it to them!"
Huang Haiyan said this with gritted teeth, and after she finished speaking, the children around her all looked like they wanted to cry but had no tears. Everyone has a bad temper in their heart, but they have no way to vent, so can they just hide it in their heart?
Huang Haiyan: "I hope everyone can remember how I felt today. This is a lesson, a warning that we must be careful and conscientious in doing things in the future and not take chances."
"Okay, kids, stop looking so sad and go get to work."
Someone protested: "Sister Haiyan, why do you and Mr. Jian always call us kids? We are not kids anymore."
Huang Haiyan smiled and said, "How can you not be children anymore? You are the first batch of new Gaoxi employees. You were recruited by me and President Jian personally. I have watched you grow up little by little. How can you not be children anymore? And you are indeed quite young."
They are all fresh graduates who have just entered the society and started working in the company. Huang Haiyan and Jian Jianan have been working in the society for several years and are very familiar with some basic and even deeper business rules. In this situation, what she and Jian Jianan can do is to solve the problems as quickly as possible, and at the same time hope that these children can grow faster and faster.
Gao Xi's trade-in campaign lasted for nearly a month, and most of the after-sales orders had been replaced.
Huang Haiyan asked Jian Jianan for his opinion: "Should we continue this activity? Some people have complained that our stalls are taking up too much space and affecting their normal activities."
"It's not needed anymore, put it away. The scale of this event is already too big, and most of the guests in need have already exchanged their tickets. Of course, those guests who may not have seen it can still get a new one when they come next time." Jian Jianan shook his head.
The most important goal has been achieved. After a month of activities, and with the help of others in publicity, Gao Xi has established an image in everyone's mind as a responsible person who "bravely resolves product disputes and is not afraid of losses", and has restored his reputation in the hearts of the people to the greatest extent. This is already the best result.
Huang Haiyan nodded quickly. "Okay, there's one more thing. What should we do with the products that were returned with defective quality?"
"Don't worry, I've already figured out a solution." Jian Jiannan was confident and told Huang Haiyan, "Haiyan, go and help me contact these people..."
In addition to Gao Xi's internal staff, many people from other places are also concerned about this issue.
The trade-in program has ended, so what will Gao Xi do with the defective products he received in return? Many people are speculating maliciously, wondering if he will refurbish the old products and sell them again.
Who knew that Jian Jianan would take action right after that and deal the most powerful blow to this nonsense.
She had all the products pulled out and placed in front of the factory in the suburbs, and invited a large group of people to come and take pictures and watch. She said that she wanted to destroy these recycled products in public, and asked everyone to come and bear witness.
This is not worth it. Jian Jianan finally said: "Not only will these products be consumed, but the money from the sale of the waste products after they are destroyed will be donated to welfare homes and other people in need to help them and contribute to society."
After finishing the call, she did not leave, her eyes wandering around the venue, not knowing what she was looking for.
No one else noticed this and just applauded and cheered for Jian Jianan's generous move.
Only someone as close as Huang Haiyan could tell that she was looking for a camera to capture herself in her best possible state.
"I spent money on this, so please take good-looking photos for me, and make sure they look their best in the newspaper!"
Jian Jianan said with gritted teeth.
***
Inside Gao Xi's office building, it was nine o'clock in the evening, and the place was still bustling with bright lights.
Ever since Jian Jianan represented Gao Xi's attitude and decision in front of the factory last time to destroy all the defective products and donate the money earned from selling them as scrap, all major newspapers have reported this matter as an important headline in recent days.
It wasn't just one newspaper in Guangzhou that reported the news. Newspapers across the province and even outside the province reported the news.
Gao Xi's name became more well-known because of this.
Those who didn't understand the cause and effect of the trip, even if they didn't know what happened before, were now shocked by Gao Xi's generosity.
"What? This company actually paid millions just to get rid of defective products once and for all?"
"That's even more than that! I heard from my second cousin's sister-in-law, who works at Gao Xi, that according to Gao Xi's inside information, they paid far more than that. The actual cost is much, much higher than five million!"
"Tsk, that's really... too much decisiveness."
"That's right! They're willing to spend millions just to fix a defective product. I don't think other companies can do that."
Gao Xi used millions to demonstrate his determination to be responsible for product quality and consumers. Actual actions are the most touching things.
Now, in order to deal with defective products, they are willing to pay more than 5 million. If other people are not satisfied with Gao Xi's new products in the future, they will also be dealt with seriously by Gao Xi and get a satisfactory result.
Just because of this reputation, future consumers in the market will definitely look up to Gao Xi and make their choice.
Smart people know that this is a strategy that will benefit Gao Xi's development in the long run, but those short-sighted people will only laugh and ridicule behind his back, and that is something that Gao Xi and his people don't care about.
They only care about when this defective product crisis will finally be over.
Huang Haiyan sniffed the medicated oil while wearily reporting to Jian Jianan, "My friends in the media have already informed us in advance, and most of the newly released reports are truthfully reporting the handling of this matter. A few newspapers dug up the incident of that group causing trouble at the company just to attract attention, but thankfully, not many people paid much attention."
Jian Jianan was even more exhausted than Huang Haiyan. "Is that so? Then let the news out. We can't let those upstream manufacturers who cheated us off. They're the culprits after all. Thinking of hiding completely in this storm? Dream on!"
Huang Haiyan put down the medicated oil, turned around and picked up a cup of coffee at hand. Just as she was about to drink it, she found that the cup was already empty.
"Don't drink anymore!" Jian Jianan stopped him. "It's useless to drink. What we need most is rest. Go home and have a good rest later!"
Huang Haiyan smiled bitterly and said, "Yes, you are right. It is useless to drink it now."
After working non-stop for a week, Jian Jianan and Huang Haiyan almost drank coffee like water. No matter how energizing something is, it can't stand up to this. They have long been unable to perk up their spirits just by consuming caffeine.
Huang Haiyan waved her hand nonchalantly: "Why go home? It's over 20 kilometers round trip, how long will it take? I can just sleep here!"
And I can get up the next day and go straight to work.
Both Jian Jianan and Huang Haiyan have camp beds in the company. When they are too tired to go on, they will lie down on the bed. After resting for a few hours, they will get up again to work in high spirits.
Jian Jianan disagreed. "That won't do. Even if you take a break at the company, it's just survival. How can it be considered life? In my opinion, you should go home and have a good night's rest. That's the only way to relax your body and mind to the greatest extent."
Jian Jianan righteously persuaded Huang Haiyan to go back: "Haiyan, just go back and rest assured! Leave the matters of Zeku to me, don't worry..."
"You asked everyone else to go back, and then you stayed here all night alone, right?"
Jian Jianan was still talking when he saw his friend opposite him change his expression. He looked like he wanted to laugh but didn't dare to, as if he had suddenly seen something incredible.
She was still trying her best to wink and make faces at Jian Jianan.
Jian Jianan turned around suddenly and saw her boyfriend leaning against the door frame, looking at her with a smile on his face. It was he who said the words just now.
When Shan Jiqing saw that his whereabouts had been discovered, he stopped hiding and simply walked into the office openly. He was not alone and was carrying a small package.
"This is the Gastrodia elata and pig brain soup I made for you. Remember to drink it."
Jian Jianan: "Just leave it there. I'll drink it when I'm done."
Shan Jiqing didn't believe her at all. Not to mention drinking supplements, when she really got busy, she would forget about her relatives.
"No." Shan Jiqing refused, "I'll be right here, watching you finish your drink before you leave."
Seeing that he insisted, Jian Jianan didn't say much, so he had to put down the documents in his hand and took the bowl of soup he opened.
Huang Haiyan was in a daze as she saw the office that looked like a battlefield one second, and then became as warm as a family sitcom the next. She tactfully stood up and prepared to leave, leaving the two men with a warm space for conversation.
Shan Jiqing said gently to Huang Haiyan, "Thank you for your hard work. I just brought some midnight snacks from Jinhuiju for everyone. They are sharing them outside!"
Huang Haiyan's eyes lit up and she immediately went out to join the fight for midnight snacks.
When people from different departments sit together, no one knows who is responsible for what.
There was only one thing on everyone’s mind, and that was midnight snack!
As soon as the steaming hot food was eaten, someone remembered to nod to Huang Haiyan and said, "Sister Haiyan, what's inside..."
The girl who was speaking was from the secretariat. She was recruited by Huang Haiyan and therefore was not afraid of her at all.
Huang Haiyan smiled and joked: "Ms. Jian's boyfriend is here to send warmth!"
Soon someone said, "Hahaha, they have such a good relationship! We can eat all this thanks to them!"
"Yes, yes. When Professor Shan came to visit President Jian, he also brought us a midnight snack. We are so grateful for that."
After eating and drinking their fill, they immediately felt much more relaxed and could fight for another three days and three nights without feeling tired.
Unexpectedly, the office door was opened, and the protagonists of the previous topic, Jian Jianan and Shan Jiqing, were standing at the door.
Jian Jianan: "Okay, everyone has eaten and drunk enough, right? If you're full, go home and have a good night's rest. We've all been fighting for this for so long, there's no need to rush."
One girl immediately raised her head and refused: "I'm not going back! I still have a plan to read, and I won't leave until I finish it!"
The fighting spirit on her face reminded Jian Jianan of himself a few years ago when he had just decided to start a business.
"Xiaoxiao, the plan is right on your desk. It won't grow legs and fly away by itself. Can't you even wait for one night? Besides, it's not worth staying up late just for a plan. I would feel bad if you get sick because of this." Jian Jianan said with a smile.
Gu Xiaoxiao had no choice but to lower her head with a blushing face and stopped refutation.
"Okay, that's it!"
Seeing that everyone had almost finished their food, Jian Jianan clapped his hands and started to send everyone away: "Stop working, there's always work to do. Go home, go home. Only when you go home can you recharge your energy. I'll give everyone a day off tomorrow. Come back after you've had enough rest."
"We have tried our best and done everything we can. Now, let time take care of it!"
Jian Jianan looked at everyone who seemed to be stunned and stood there in silence, and stretched out his hand as if to shoo them away, "Go away, go away! I'll have the security guard lock the door later. If you don't leave now, you'll be locked up in the company all night!"
"Hurry, hurry! I'm going to turn off the lights and cut off the power!"
Huang Haiyan also became playful and cooperated with Jian Jianan, jumping to the side of the distribution box and pretending to turn off the switch.
Everyone seemed to have just woken up from a dream and quickly packed up and left the company.
Gao Xi was the only one with the lights on in the entire office building. Jian Jianan closed the gate and locked it only after he counted that everyone had left.
Huang Haiyan and the other girls chartered a car to go back, while Shan Jiqing drove home with Jian Jianan.
On the way back, Shan Jiqing teased Jian Jianan, "This is the first time I've seen a company send all its employees back, only to have them volunteer to stay and work overtime. You guys are truly eye-opening!"
Jian Jianan rubbed his nose embarrassedly, "Hahaha, it's because everyone came together and wanted Gao Xi to develop better, so they spontaneously organized it!"
Jian Jianan understood that some of the children were feeling guilty and wanted to do their best to make up for the defective product incident, but always working overtime was not a good thing!
Rest is essential!
Shan Jiqing smiled and nodded at her: "Look, you always make sense of things, but why don't you understand when it comes to yourself?"
Jian Jianan said seriously, "This is different! I'm the boss, and I have different responsibilities than everyone else. I made a mistake this time, too much trust and reliance on the established rules and regulations, but I didn't consider that people make mistakes, and I didn't take unexpected situations into account."
"I'm the boss. I get paid a lot more than everyone else. Shouldn't I also do more work than everyone else?"
When he returned home, the entire neighborhood was quiet and silent. Shan Jiqing opened the door for his girlfriend and asked, "You paid the most in compensation, didn't you?"
Jian Jianan's strength drained away all at once, his face no longer showing the serious expression he had just had. He covered his chest and muttered to himself, "It's too much, really too much. I've already figured out what I'm going to do with this money. The R&D department has a big funding gap, and this money will just help solve our immediate needs."
"I didn't expect that this plan would just disappear without a trace, just like a bubble, just when I had an idea and didn't even have a prototype."
Her heart is bleeding!
Jian Jianan was hanging on Shan Jiqing's back, and he was so sad.
Fortunately, she is not a person who is very greedy for pleasure. She does not rush to take out the money she earns, but invests it into the company to allow it to continue to grow and develop.
Shan Jiqing was amused. He carried her on his back and walked towards home. He watched her take care of her personal affairs and lie down comfortably in the quilt before he closed his eyes and rested.
She always says that others stay up late, but isn't she the same?
She is the one who stays up the most and is the most tired!
Looking at the green color under her eyes, any of her parents or brothers would be shocked if they came over.
Shan Jiqing didn't tie her up or force her to rest, it was already the result of her barely holding back.
Jian Jianan had a good dream all night long. When she got up full of energy and headed towards the company, An Qingdai called her.
Judging from the irrepressible rising tone in her voice on the phone, it sounds like great news!
Jian Jianan rushed to the factory where Gao Xi's R&D center was located. Far away from the city, it allowed R&D personnel to focus more on their work.
Jian Jianan didn't need anyone to lead the way, and he went into the laboratory flexibly.
An Qingdai had been waiting inside for a long time. When she saw her arrive, she immediately said, "Boss Jian, this is our latest product."
Jian Jianan stared at the small machine on the table intently.
She was not a professional and could not figure out the operating principle of this small machine, but just by looking at the shaky expressions on the faces of An Qingdai and the team members behind her, she knew how much hard work it carried.
"it's beautiful."
Jian Jianan praised him and turned his head: "It's very hard, right?"
An Qingdai was stunned. "Not bad."
She said truthfully, "I'm used to doing experiments, so it's not really that hard."
Finally, the researcher at the back couldn't stand it anymore and came forward to report to Jian Jianan, "Mr. Jian, this is a telephone switchboard that I independently developed. All the parts you see are produced by us. We don't use any parts that are irreplaceable from other manufacturers."
"We have gone through three rounds of testing and this switch fully meets current market standards. To be more precise, it is even more advanced than other telephone switches on the market."
"We roughly estimated that the cost of producing it is 70 percent of other telephone switches on the market, which means..."
"In other words, we can reduce costs by 30%, and we can produce products ourselves without having to worry about being controlled by others." Jian Jianan took over.
An Qingdai sighed: "The situation like last time will never happen again."
Before Gao Xi's own products were produced, they had always purchased goods from upstream manufacturers, and they had plenty of ways to strangle Gao Xi.
Therefore, once there is a little conflict between the two parties, the upstream bosses will use various means such as "not supplying goods" to cause great adverse effects on Gao Xi.
During the last incident involving defective products, Jian Jianan had considered exchanging the goods, but the original manufacturer simply refused to provide accessories and spare parts to their agents, leaving them with only a full refund.
Without independent research and development and products that are completely under one's control, the entire company is like a building built on tofu, which can be collapsed by a single breath from someone with ulterior motives.
Fortunately, they recruited An Qingdai and invested a large sum of money to form a research and development team of ten people. They did their best to build a solid foundation.
"Can it really change the current situation?" An Qingdai hesitated, her face full of suspicion.
"Of course."
Jian Jianan was very confident, "It can not only change the current situation and win us victory, but it can also change the world. You have to have some confidence!"
Jian Jianan encouraged.
"That's good." An Qingdai smiled. She had heard about the defective product incident a few days ago. She had been watching and remembering it in her heart. She was worried that the slow progress here would cause trouble for the company.
President Jian and the others are working hard outside, and she is protected in the greenhouse and really wants to help them and contribute to the company!
But fortunately, I caught up in the end.
This newly developed product was named GX-001 by them.
Jian Jianan explained: "Our R&D department is so strong that we can definitely embark on a path of independent R&D and production in the future. This is the first product developed and manufactured by our company, which is of great significance."
"But no matter what, we will have a second one, a third one... countless more in the future."
Everyone accepted this explanation, and their hearts were filled with excitement because of these words. They couldn't help but imagine what the countless new products would look like when they were displayed.
Although we are excited, we still have a lot of things to do.
Now that the product is out, the R&D department can take a break, but this also means that people in other departments have to start getting busy.
Those who are connecting with the factory and setting up a new quality inspection team are coming up with plans, and others who are providing similar parts to the factory are also taking action.
Everyone performs their duties, just like parts of a huge machine, and they all move at the same time.
Although each person can only do a little, as long as they do their part well, they can make a company run in an orderly manner. This is truly a miracle of cooperation.
The new model of telephone exchange was very effective. Once it was launched, it quickly and accurately captured a large share of the market with its advantages of high quality and low price.
The most important thing is that it is inexpensive and of good quality. The price of the newly launched GF-001 telephone exchange is 30% lower than other similar products on the market. When given a choice, people will of course choose equipment with a more reasonable price.
Moreover, its quality is very worthy of the price and does not decrease as the price goes down. On the contrary, its quality improves.
While similar products often have a lifespan of no more than one year, it can even be used without replacing parts for three months, which is a huge improvement.
Furthermore, Gao Xi also does an excellent job in after-sales service. For every customer who purchases their newly launched telephone switchboard, Gao Xi will provide a phone number. If the customer has any questions, they can call this number for after-sales service. Whether it's replacing parts or other requests, as long as they are reasonable and within the scope of their commitment, they will definitely cover the cost.
In this way, after the defective product incident, Gao Xi was not only not defeated, but also turned defeat into victory. He took advantage of the momentum of the product destruction and donation incident to launch his own new products, making his name more and more famous in the market and grabbing a lot of new orders.
This time, even the upstream agents who had previously used various means to threaten Gao Xi and refused to supply them with goods called to try to get close to Jian Jianan.
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