Xia Lan smiled calmly in response to their questions.
"We'll be better off without them!"
Although they didn't know where Xia Lan's confidence came from, they didn't dare to say anything to refute her.
"All packed up, I can go home today!"
See you tomorrow.
Xia Lan smiled at everyone and left with Xiao Guoqiang.
"Girl, with half the people missing, are you really going to drive?"
Xiao Guoqiang looked at Xia Lan. She could handle any arrangement he made, except for the person she was firing…
It's important to understand that being dismissed these days isn't something that can be done with a single word; it requires approval from higher authorities.
He had already guessed how they would react after they found out that Xia Lan had fired so many people.
"Are you really going to open it!"
Xia Lan said calmly.
“These people have lost their enthusiasm for their work. With them around, everything is prone to slackness and negativity.”
"It does more harm than good."
"We can hire more people, but these people must leave this store."
Xia Lan's words made Xiao Guoqiang pause, and he pursed his lips and pondered for a long time.
Are you sure you really want to fire him?
"Sure."
Xia Lan nodded.
"Okay, I approve of it!"
"As long as you can revitalize this place, you can build whatever you want here!"
Xia Lan sensed Xiao Guoqiang's determination from his words.
Among those Xia Lan was to fire were many long-term employees who arrived at the office on time the next day, only to be told that they had been dismissed.
Everyone was stunned.
"What? What gives her the right to fire us?"
"No, what right does she have? We've worked here for so many years, and she just fires us with a single sentence?"
"What did we do wrong that she wants to fire us?"
"I'm not satisfied! I want to see the leadership!"
"We must get a satisfactory answer to this matter!"
"No one can accept losing a perfectly good job so suddenly!"
"Xia Lan, come out here..."
"Why should I?! Get out here right now!"
Those who were fired were so angry that they cursed and swore, while others were completely bewildered and had no idea why they had been fired.
Some people even got red in their eyes from feeling wronged and sat on the ground cursing loudly.
Seeing that they were about to start a fight, Zhao Liang quickly called his superior. As soon as Xiao Guoqiang woke up, he received Zhao Liang's call.
Upon learning that the dismissed workers had indeed started a riot, Xiao Guoqiang rushed to the mall.
When Xia Lan arrived at her workplace, she saw a crowd gathered at the entrance. These were the people she had fired the day before.
Xia Lan guessed that there would be a tough battle today, so she arrived at work early.
Zhao Liang couldn't control these people at all; Xia Lan stood on the second floor with a loudspeaker.
"Hello everyone, I'm Xia Lan, the one who expelled you all!"
"Before answering your questions, let me remind you of something. It's okay to cause trouble, but if you damage our merchandise, it won't be as simple as just compensation. Gathering a crowd to cause trouble can get you arrested and jailed by the police."
Upon hearing this, the person who had originally intended to escalate the situation immediately withdrew their hand.
"What right do you have to fire us?!"
One person couldn't help but question loudly.
"Very good, that's an excellent question! I'm sure you're all eager to know the answer, aren't you?"
Xia Lan said to them.
"Let me ask you one question: when you're facing a customer, what do you consider a customer to be? Do you smile at them? Do you care what they need?"
Xia Lan held a megaphone, and her question was amplified so that everyone could hear it.
But none of them answered.
It's not that I can't, it's that I don't dare.
Is this question difficult?
Xia Lan waited for a while, and seeing that they were all silent and did not answer, she calmly pressed for an answer.
"Can't answer this? I'll answer it for you."
"Because you've misjudged your position. You're used to the old days when customers would beg you for anything, and you'd have to humbly ask them for it, and you'd have to decide whether to give them the goods based on your own mood!"
"Commonly known as 'tailoring one's approach to someone.'"
"Yesterday I pretended to be a customer and came to experience it!"
"Your attitude when you see my unremarkable clothes makes me have absolutely no desire to buy them, even if I have money in my pocket, I don't want to buy them."
Xia Lan looked down at them, and many of them lowered their heads guiltily.
Xia Lan was referring to them.
Yesterday, seeing Xia Lan dressed in unremarkable, ordinary clothes, they concluded that Xia Lan couldn't afford anything here, and they ignored her, even pretending not to see her.
"You can't just fire us like that, can you? That's too domineering!"
"Shouldn't you have notified us in advance?"
"Why are we the only ones getting vouched for...?"
Discontent arose once again.
"I'd also like to ask you about this!"
"You've owned this shop for so many years, don't you have any feelings for it at all? Don't you feel heartbroken watching it gradually wither away?"
“Many of you are long-time employees, but you let it wither away. You come to work every day just to kill time. Don’t you feel guilty taking such a high salary every month?”
Xia Lan's words left everyone speechless.
"Why are there fewer and fewer customers? Don't you care at all? You just think you can just coast through until the end of the workday..."
"Why would I fire you? To put it bluntly, you're just a bad influence on everyone's mood. I want to save this store and bring it back to life, and you are my biggest obstacle."
"Why should I keep you here if you don't even have the most basic enthusiasm for guests?"
"Keeping you around is detrimental in every way. You provide me with no value. Do you understand why I'm firing you?"
Xia Lan's words were undoubtedly a heavy blow.
Hearing Xia Lan's words, they were angry, but had nothing to say in rebuttal.
Why can't we have another chance?
Someone asked loudly.
"Because I don't have time to wait for you to change! And who can guarantee that you're just having a three-minute burst of enthusiasm? After a few days, you'll go back to your old ways."
“I have to revitalize this store in the shortest amount of time. You have no idea how much pressure I’m under. You only care about your own little corner of the world. But you can’t even take care of this little place properly. Why should I indulge you?”
Xia Lan replied indifferently.
They couldn't refute it. Some people wanted to say they would work harder in the future, but who would believe them in that future?
"Now we're opening for business. Please pack your things and leave!"
Xia Lan just watched them.
Looking at Xia Lan, they opened their mouths, then closed them in frustration.
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