Chapter 607: Seeking Justice
Liu Lan looked up at Yu Zhan in disbelief, "Did you do this on purpose? Who would lead their old customers to their competitors?"
Yu Zhan smiled but said nothing.
Liu Lan immediately understood his intention. Yu Zhan did not specifically ask them to go to Fuxin Pet Hospital, because most people would believe the ranking list.
Is Fuxin Pet Hospital, which has long been ranked first on the list, really that good?
Obviously not, otherwise why would Bai Ying and Uncle Cui switch jobs here? In other words, the good reviews of Fuxin Pet Hospital are all fake, and the bad reviews are probably deleted or blocked. Imagine that Yu Zhan's old customers have received first-class service here, and if they go to such a pet hospital again, they will definitely feel a sharp gap and may even encounter unpleasant things.
These people are netizens. What will they do when they are angry?
Liu Lan immediately searched for "Fuxin Pet Hospital" on Weibo, and sure enough, a lot of negative information came out.
Among them, the most popular one is a long Weibo post by a netizen nicknamed "under the camphor tree": "I want to expose a rip-off pet hospital in the capital! The weather is too cold, and my Bichon Frise seems to have a cold recently. I planned to take it to Dr. Yu's pet hospital for a check-up, but his store was closed. I had no choice but to find a pet hospital with a very high praise rate on Dianping.com, called Fuxin Pet Hospital. I saw that this store has a group purchase project, with a physical examination package for 399 yuan. This price is 100 yuan more expensive than that of the doctor, but I thought at the time that it was a large chain hospital, and the cost might be higher, so I could accept it, so I bought it. Later, what happened told me that I was too naive!"
This netizen wrote a very long Weibo post, and Liu Lan quickly read it. In short, she took her dog for a physical examination. Unexpectedly, the doctor at Fuxin Pet Hospital told her solemnly that her dog had canine distemper and needed to be hospitalized. She was so scared that she quickly followed the doctor's advice and had the dog hospitalized. The dog recovered and was discharged a week later. The total cost was 5,000 yuan.
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After she brought the dog home, she thought something was wrong, so she posted the dog's medical history and physical examination results on a pet forum. Several enthusiastic netizens told her that according to the test results, the dog was healthy and there was no problem.
"The more I thought about it, the more upset I felt. They misdiagnosed a common cold as canine distemper, a terminal illness. I was worried and terrified for a whole week. I cried on the first day the dog was hospitalized, and I kept blaming myself for not taking good care of the dog.
"When the dog was discharged from the hospital, I treated the doctor like a saint and kept thanking him for saving the dog's life. But he just took me for a fool and must have been very proud of cheating me out of 5,000 yuan. What is this pet hospital if not a black shop? They use canine distemper to blackmail pet owners who don't understand those advanced examination indicators. Don't they know that canine distemper will cause psychological trauma to dog owners? Don't they have a guilty conscience? I really want to go back and curse them, but I'm just a girl. I'm sure I can't win against this group of black-hearted veterinarians. All I can do is post my experience and remind everyone here not to go to this pet hospital."
Many netizens said in the comment section that they had the same experience as the blogger. In the same pet hospital, minor illnesses were treated as major ones, and they were cheated out of a large sum of money. It was useless to argue with the other party. The veterinarians shut them up with the words "Do you understand or do we understand?"
What’s even more abominable is that they wanted to write a bad review on Dianping.com, but after they had clearly sent it out, they found that the review had been manually deleted. In the end, they could only sulk in silence and think that they had bad luck.
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