"I don't care. You're a swindler. I bought my TV from you, and it broke just a few days ago. I can't watch it anymore. You have to compensate me! Give me the money!"
As soon as Qin Zijin entered the door, he saw a middle-aged woman in her early forties making a scene.
Both of the shop assistants are rather soft-tempered, how could they handle such a customer?
His face was full of anxiety at this moment.
It just so happened that Tang Can and Xiao Ping were out because they came across a large repair order, which was introduced by Zhang Yu. They estimated that they could earn a few hundred yuan.
So there are only two female employees in the store now.
The woman's behavior attracted a lot of people to watch.
Qin Zijin stood there with his arms folded across his chest, watching coldly.
Zhang Miaomiao and Huang Zhenzhen were a little anxious.
Zhang Miaomiao was the first to calm down. She looked at the woman causing the disturbance and the crowd of onlookers, then calmly asked, "Auntie, you said you bought your TV in our store. Do you have a receipt?"
The old lady was stunned for a moment, then started to huff, "What receipt? Don't you want to admit it? I bought this thing from you, how could it be fake? I spent 300 yuan on this TV, and after only seven days it stopped working. I can't turn it on no matter what. Do you think this is your fault? The TV you sold me was secondhand. How good can a secondhand product be?"
"Everything we sell comes with a receipt and a repair card. If you really have a problem, you can send your TV back and one of our repair technicians will fix it for you free of charge. We agreed on this when we sold it to you: if there's a problem within a year, it'll be repaired free of charge. If it can't be repaired, we'll even give you a new one unconditionally."
"When we open a business, the most important thing is integrity. If you can prove that the TV was indeed purchased from us and show us the receipt, we will handle any problems you have." Zhang Miaomiao spoke clearly.
The people around were also whispering to each other.
"Yes, I also bought a TV from them. It's much cheaper than the one in the department store. I've been using it for a few days without any problems."
"I bought a radio, and it works pretty well."
"I even won a radio in the raffle the other day. My grandson loved it and said it would be perfect for school. I think the boss is really honest in running a business."
"Is this guy trying to cause trouble on purpose? He can't even produce the receipt. When I bought it, the saleswoman told me to keep the receipt and bring it if I have any questions in the future. It's a few hundred dollars, so the receipt is definitely required."
People around were talking about it, and the news reached the ears of the aunt who was causing trouble.
She was a little panicked, but she still yelled at the top of her lungs, "What receipt? There were a lot of customers when I came to buy something the other day, but you didn't give me a receipt. You must have sold me something bad and deliberately didn't give me a receipt to cheat me out of my money. I'm telling you, if you don't compensate me, I'll come to your store and cause trouble every day! I want to see how you can keep running your business!"
Qin Zijin raised an eyebrow when he heard this, pushed his way through the crowd and walked out, looking down at the troublemaker, the corner of his lips curled up, "Are you going to come here and cause trouble every day?"
"You sold me a TV with quality problems and didn't compensate me. I just want an explanation! Let's see if you are bullying your customers because of your size!" The auntie said righteously.
Qin Zijin's smile grew even brighter. "Sure, Miaomiao, go call the police and have the police come over. I'd like to see how many days she can be detained for malicious slander and spreading rumors."
"You, what do you mean?" The aunt panicked when she heard that they were going to call the police.
Most business people are afraid of this kind of trouble, and are generally willing to settle the matter peacefully and pay money to settle the matter.
She never thought that Qin Zijin would be so tough as to call the police directly.
In this case, who would dare to come to Qin Zijin to buy things in the future?
Not only do they not take responsibility for quality problems, but they also turn the tables and blame others.
"You guys are right because the things you sell have problems? Everyone, come and see, they are bullying an old lady, bullying me who knows nothing, buying me things with problems, and even want to call the police to arrest me. You better be careful in the future, don't buy things from this store, if you want to buy something, go to Sihai Electrical Appliances, they have a big store and good service." The old lady sat on the ground, crying and howling.
Qin Zijin finally understood.
It turned out that it was Sihai Electric who came to cause trouble.
She sneered, "If something went wrong with something sold in our store, we'd certainly take responsibility. But you brought this junk you bought from another store and came to me to slander me. I won't take the blame."
"You, why do you say this is not from your store?" The aunt was a little panicked.
The main reason is that Qin Zijin looks too calm.
Qin Zijin smiled, then directed Zhang Miaomiao and Huang Zhenzhen, "Show them what we have in our store."
Zhang Miaomiao then stepped forward and Qin Zijin whispered a few words to her. Zhang Miaomiao's eyes suddenly lit up, and then she went to move a TV over with Huang Zhenzhen.
Qin Zijin asked them to turn the TV over and pointed to a small logo underneath. "All the products in our store have a logo on them. You may not know what it means, so just think of it as a mark."
"All our products, whether on the outer packaging or the accessories inside, are marked with this mark, so it is meaningless for anyone to slander us by using fake products."
After hearing Qin Zijin's words, the aunt who had caused trouble earlier suddenly looked as pale as death.
"Miao Miao, call the police." Qin Zijin spoke again.
The auntie panicked and knelt down in front of Qin Zijin, kowtowed repeatedly, "Don't call the police, don't call the police, I know I was wrong. It was the boss of Sihai Electric Appliances who gave me five dollars to slander you. The TV is also from their store. I, I really didn't mean to do it. I was just greedy for money. Please let me go, let me go, I won't dare to do it again."
Qin Zijin naturally couldn't let her go.
Since you chose to do the job for money and even came to her house to throw dirty water on her, you will naturally have to pay the price.
However, the boss of Sihai Electric Appliances was not implicated. He just pushed out an employee from the store and said that he couldn't stand Qin Zijin's store doing so well and stealing customers from them, so he came up with this underhanded trick.
Qin Zijin had no other choice but to do this.
But it was a coincidence that the next day a customer came to their store carrying a Sihai Electric Appliances TV and complained that there was a problem with the quality of their products and they couldn't watch them after just a few days.
There were not just one or two people coming, but more than a dozen.
Sihai Electric Appliances was naturally overwhelmed in dealing with these things.
This is a good thing for Qin Zijin, as the business in the store has been picking up recently.
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