Chapter 278 It’s you again.

“Tsk, your behavior is really like what Manager Su said. You just say that you have no reason to be so arrogant. It’s been so long, and you only said that you were hospitalized because you ate food from Xujiapu Restaurant, but you You can't even get the hospital bill, and you have to pay for it. Are you really taking advantage of the people in the restaurant? "

" Why are you so troubled, bitch! This matter has nothing to do with you, you'd better shut up and stop talking, otherwise I can't spare you!"

"Why, you can't get the corresponding benefits, so you just start threatening?"

"You bitch..."

Before Ren Zhida could finish his words, several policemen came in.

"Who reported that someone was making trouble."

"Me!" Xu Wanning raised her hands and stood up at the same time.

When the police comrades saw her, they were immediately happy.

"It's you again, a female classmate who is brave and willing to help others!"

"Comrade Public Security, my roommates and I came to have dinner. As soon as we entered the door, we saw these people taking the lead in making trouble, saying that they ate food from Xujiapu Restaurant. It resulted in vomiting and diarrhea, and I stayed in the hospital for two days. I am now discharged, so I came to the restaurant to ask for an explanation and some compensation. "

" Their request is understandable, but Manager Su has repeatedly emphasized that as long as they can produce evidence, It was proved that they were hospitalized after eating food from the restaurant, and he was willing to compensate them no matter how much they paid. But these comrades couldn't even produce the

hospital bills, which makes people doubt their purpose." After listening to Xu Wanning's description, he immediately looked at Ren Zhida: "Are you asking for compensation? Manager Su and classmate Xu are right. You must provide corresponding evidence to prove that your hospitalization is related to this restaurant before you can get compensation. Otherwise, they are gathering to make trouble and will be taken away for investigation. "Do you have any evidence?"

The people brought by Ren Zhida did not expect that it would be so troublesome to ask for compensation, and they might even be involved in squatting on the fence, so they all retreated tacitly. , keep a certain distance from him to avoid being implicated by him.

When everyone saw this scene, they still didn't know anything. All this was directed and acted by Ren Zhida, and the purpose was naturally to extort money.

Originally, there were people who saw Ren Zhida's behavior and wanted to imitate him, but after seeing that all of them were taken away by the police without exception, they all stopped thinking.

He didn't extort money, but instead he got himself locked up in a dark room. It was simply not worth the loss!

"Thank you all for speaking up for me. I'm going to make the decision today and give each table a free meat dish!"

"Manager Su is very generous!"

"With his upright character, Manager Su doesn't seem like the kind of person who would do dirty tricks behind his back. "We will come to the restaurant to eat in the future!"

"Yes, yes, the food in Xujiapu Restaurant is good, the portions are generous, and the prices are affordable. Only those with a bad heart surnamed Ren think of extorting money. Fortunately, they don't." Let him succeed, otherwise if there are too many people imitating him in the future, this restaurant will suffer a loss!" Xu Wanning spoke at the right moment.

And those who had had thoughts that they shouldn't have had before all lowered their heads and remained silent.

Chen Qiaoqiao lowered her voice and asked, "Wan Ning, how do you know that the person who made trouble just now doesn't even have a hospitalization ticket?"

"Xue Hua just said that that person has been coming to the restaurant to eat every day recently, but he didn't come yesterday and the day before yesterday. But I don’t think he looks like he’s vomiting or having diarrhea after eating something bad. People who are addicted to food are not as energetic as him.

” I guessed that he was pretending, so I gave him a small blow, but I didn't expect that he would bring it on himself."

Chen Qiaoqiao gave Xu Wanning a thumbs up: "You were the first to notice those classmates causing trouble last time. "You are really observant and meticulous."

Xu Wanning smiled and did not answer the question.

She is indeed observant and meticulous, but this is just an experience summed up from having many similar experiences in her previous life.

"Come on, come on, eat vegetables and eat vegetables. I'll go to the back to see what kind of braised food there is and get some for you."

As soon as Xu Wanning entered the backyard, Dongzi followed closely.

"Sister-in-law, fortunately you spoke at the right time to turn the tide, otherwise I wouldn't know how it would end today."

"Even if I didn't speak, you would have solved this matter beautifully." Xu Wanning patted Dongzi. On the shoulder: "I have been watching just now. You handled it very well. I believe that the more similar experiences you have, the better you can handle it. In time, you will become the mainstay of our restaurant."

Dongzi's face fell, " One or two times is enough for me, but if I do it a few more times, I’m afraid I’ll go crazy!”

“People who are in the catering business are actually the most vulnerable to manipulation. For example, if someone is allergic to certain foods, we don’t know it in advance. The other party got allergic after eating our food, and we have to bear some responsibility."

"Also..."

Xu Wanning told Dongzi some of the difficult problems and difficult customers she encountered in her previous life. .

"In short, these are all problems we may encounter. I am not telling you these things to be alarmist. I am just telling you to be mentally prepared in advance so that if you encounter such a situation, you can respond in time."

Dong My head feels big.

But he was not hit by the difficulties. Instead, he squatted in front of Xu Wanning and asked like a serious student asking for advice: "Sister-in-law, what should I do when encountering the above situations?"

Xu Wanning explained his solution Told Dongzi.

"...If I encounter this kind of situation, I will usually solve it like this. This is due to my personality. You and I have different personalities and different methods of dealing with things. There is no need to copy my methods, but there are a few points you must remember. "Yeah! "

Dongzi nodded, with a serious look on his face: "Sister-in-law, I'm listening to you."

"First of all, we are in the catering business, so we have to eat it from the source. " To reduce the occurrence of the above-mentioned things, you and Cuifen must pay more attention to hygiene. No matter who in the store fails to meet the hygiene standards, they will be deducted according to the agreement and cannot be indulged. "

"Secondly, if it is confirmed that the matter is indeed related to our restaurant, we must not shirk responsibility and determine the amount of our compensation based on the size of our responsibility. This money cannot be saved, otherwise it will affect the source of customers." "

Finally, if it is confirmed that the cause of the trouble is If the person has nothing to do with the operation of our restaurant, then report it directly to the police and give him no room for justification. Otherwise, we will be in a passive situation, and the diners will easily be influenced by others, and public opinion will be very unfavorable to us. "

"I understand everything. When I go back and digest it, I will talk to the employees in the store so that they can be prepared."