Chapter 362 Establishing Restaurant Rules
Restaurant rules?
Assessment?
After Zhu Chengye finished speaking, the restaurant staff showed signs of anxiety again.
Although they had heard that some better restaurants would conduct assessments and eliminate those who did not meet the standards.
But I never expected that the small restaurant where I worked would also use this method.
The restaurant has a series of rules, and once they enter, they will become a completely different entity.
Everyone is required to wear uniforms, and even their hair must be managed.
They were even required to shower frequently, change clothes often, and not have any body odor.
Someone raised a question, saying, "Manager, what does whether we take a bath or not have to do with the restaurant's business? I've never heard of such a requirement before."
“Of course there’s a connection!” Wan Qiqi explained, “If you were guests, and upon entering a restaurant you smelled not the aroma of food and wine, but the stench of sweat, would you still want to stay and eat?”
"No!" someone answered.
"Sister Qi, it's so hot in our kitchen, there's nothing we can do about sweating!" Lei Zi's voice was loud and clear, echoing throughout the hall.
After he became familiar with Wan Qiqi, he also started calling her "Sister Qi," feeling a sense of closeness.
Wan Qiqi didn't mind his form of address, smiled, and said seriously, "You guys are the ones who most need a bath. I almost fainted from the stench when I entered the kitchen today!"
"Sister Qi, Da Ge and I wash every day and change our clothes, but there's still a smell, and there's nothing I can do about it!" Lei Zi said helplessly.
He's really diligent, especially after Wan Qiqi complained about him last time, he's been washing even more diligently!
Spending too much time in the kitchen naturally leaves a lingering smell on your body, no matter how much you wash.
Wan Qiqi knew that this wasn't Lei Zi's problem, but rather that there was no fragrant shower gel in the world.
Or rather, in this era, even soap and rice water are considered luxuries.
Ordinary people often bathed by smearing clean mud on their bodies and then rinsing with water.
Wan Qiqi seemed to have spotted another business opportunity. Her eyes lit up, and she said, "Alright, let's skip this question. What other objections do you have?"
Actually, regarding this, everyone had no objections to the other issues concerning the operation of the restaurant; they just wanted to know the specific evaluation criteria.
Knowing everyone's doubts, Wan Qiqi said, "Since there are no problems with the restaurant's regulations, then let me talk about the assessment."
"Anyone who wants to slack off and still get paid at Xinglong Restaurant can leave now. Otherwise, if they fail the next assessment, they'll be fired!"
"The more you work, the more you earn. Performance evaluations are divided into four levels: Excellent, Good, Pass, and Fail. Excellent is the best, and Fail means you haven't met the standards. Senior employees who fail for two consecutive months will be dismissed. New employees will have a one-month probationary period; if they fail, they will be eliminated! The restaurant will not keep useless people..."
After Wan Qiqi announced the registration for the assessment, everyone felt a little panicked.
Someone asked, "Manager Wan, how do we conduct the assessment?"
Wan Qiqi smiled and said, "You will be scored based on your usual performance, and of course, you will also evaluate each other. If a guest specifically praises someone, not only will they receive a reward, but they will also receive extra points in the assessment."
"One thing you need to pay attention to is that you must not be late or leave early for work. If you are late or leave early more than three times in a month, you will be directly judged as failing. If this happens at home, you need to inform them in advance."
The assessment method, coupled with Wan Qiqi's serious expression, made everyone break out in a cold sweat.
Even those who have worked in the restaurant industry feel pressured when they hear about these rules and regulations.
What worker doesn't slack off?
The shopkeeper is keeping them firmly under control, not letting them have a moment's peace!
"We will also divide the restaurant's staff into waiters, supervisors, and managers," Wan Qiqi continued before anyone could react.
"A supervisor has certain powers and must work in the restaurant for a full year. Those who achieve excellent results in monthly assessments can be promoted from waiters."
"The supervisors are divided into two parts: the kitchen and the front of house. Each supervisor manages their own section. There is one supervisor per store, and they must serve for two years. Those who can achieve a monthly performance rating of 'good' or above will have the opportunity to compete for the supervisor position!"
Wan Qiqi's voice suddenly softened considerably as she said, "For every year a worker completes his or her job, his or her monthly wage can increase by two to five coins based on his or her performance. The same applies to foremen and supervisors. Moreover, the starting wage for foremen is 20 coins per month, and for supervisors it is 35 coins per month."
These words caused an uproar in the audience.
"How much? Twenty coins a month? That's two taels of silver a month?"
"The supervisor gets 35 yuan!"
"Then forget about it, there's only one person!"
"One should always think, what if I actually succeed!"
There was a murmur of discussion below, but Wan Qiqi remained silent, pursing her lips.
As expected, the only thing that can mobilize everyone is money!
"Everyone, please be quiet, I have something else to say."
After Wan Qiqi finished speaking, the entire room fell silent.
This time, it wasn't out of fear, but out of anticipation.
"Xinglong Restaurant will definitely open branches in the future. Any manager who performs well can become a reserve manager and become the manager of a branch, and will be paid with the restaurant's revenue. In other words, the better you manage the restaurant, the more money you can earn."
Wan Qiqi paused for a moment, then said, "We will cover the cost of the restaurant's location and renovations. You just need to focus on running it."
This statement shocked everyone even more, but the reaction was not as strong as before.
Everyone knows their own abilities and just wants to do their job well. They would be content if they could become a foreman.
After Wan Qiqi and Zhu Chengye finished discussing, they announced the current division of employees in the store.
Panda is the head chef in the kitchen, in charge of all kitchen affairs.
Xiao Liuzi and Liu Ji were the front hall supervisors, one in charge of the private rooms on the second floor and the other in charge of the main hall on the first floor.
Xiao Liuzi became much more energetic after learning that he had become the foreman.
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