The first requirement of Xu Qingluo’s training is to provide service with a smile.
This represents the first impression the hot pot restaurant gives to customers.
The basic services are in place, and any remaining issues can basically be solved easily.
Of course, this is just one point of training. There are also some other key points, which are definitely safety and food hygiene issues.
These two points cannot be ignored in the catering industry.
After a busy period of work by the mother-in-law and daughter-in-law, the "Warm Hot Pot Restaurant" officially opened on December 1st.
Caught up with the last month of winter this year!
As the sound of firecrackers rang out, the store employees stood at the door holding flyers to attract customers.
In the first week of opening, not only was there a 12% discount, but every customer who came into the store to consume was given a soda and a portion of hot pot base.
The Chinese people have no resistance to free things, especially food.
"What is this hot pot?"
"Is it hot pot?"
"Everyone, hot pot is spicy and non-spicy."
“It’s a bit similar to shabu-shabu, but the taste is different.”
"This is the price list of our hot pot restaurant. You can take a look."
“Affordable price guaranteed!”
Zhou's mother and Xu Qingluo hung the price list at the door.
The prices of all dishes are clearly stated, and they are affordable and economical.
"Two dollars for a meat dish, no ticket required?"
"Yes! Our dishes are definitely served in large portions!"
"I will never let you guys go back hungry!"
"There's also a face-changing show to watch!"
Everyone became interested instantly after hearing what Zhou's mother said.
Kyoto people, in particular, cannot resist performances such as crosstalk and face-changing.
Zhou's mother's words "I won't go back home hungry" also aroused the challenge of the guests at the door.
You have to know that the Chinese people want to be strong throughout their lives.
They wanted to see if it was as real as the boss said.
"Okay, let's try it."
"Hey, this way please."
When the waiters in the store saw the customers coming in, they immediately stood on both sides of the door and shouted with a smile.
"Welcome."
The waiter patiently asked a few questions, then led the guests through the corridor in the front yard and sat them down at the seats in the room.
After they sit down, pour tea for the guests, hand them the menu, and patiently recommend dishes to them.
"This is the menu of our store, you can take a look."
"If you need anything, just wave your hand."
The waiter had a faint smile on his face throughout the whole process and spoke gently and politely.
The uniform work clothes look neat and tidy, and the service is at your service throughout the whole process.
If customers are curious before entering the store, they will be impressed by the environment and service after entering.
The decoration in the hot pot restaurant is in the style of a courtyard house.
The overall atmosphere is grand and historical, the environment is elegant, and there are independent private rooms.
This style is completely Kyoto-style.
"Yes, you are."
On the first day of opening, not only did the restaurant attract many curious guests, but also friends and relatives came to patronize the business.
Friends and relatives who came to the store brought some potted plants such as lucky bamboo.
And they were very considerate and helped us queue up and get numbers on site.
You don't need to stand at the door to queue up for a number, you can go into the corridor of the hospital and sit down and wait.
There are also free dried fruits and tea to drink.
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