Chapter 40 Apology and Compensation
From the beginning of the conflict, Zhou Jing protected her behind him, and until now when she was invited into the VIP room, Bai Tang did not say a word, nor did she try to stop Zhou Jing from getting angry.
Because she knew that Zhou Jing was furious because she stood up for her when she was wronged. So even if Zhou Jing went a little too far, she would not stop him.
Moreover, since her mother passed away, this was the first time someone had protected her like this. She was so happy that she felt wronged at first, but now she felt happy. Even if Zhou Jing did go too far, she didn't care. She couldn't just pretend to be a saint and hold back while Zhou Jing fought for her.
Zhou Jing drank a sip of tea brought by the other party's staff to moisten her throat. Damn, this output made her mouth dry. It has been a long time since I got so angry. Today, relying on the lady's power, I finally vented it out.
Since she started working, as a housekeeper, she has always been humble and worked hard to serve various masters. Sometimes she has to hold back when she encounters unreasonable people. Since she met her own lady, she feels better and her menstrual period is normal. She is so beautiful.
Thinking of this, he turned around and glanced at Bai Tang who was still sipping the half cup of juice next to him. The child looked aggrieved and about to cry at the beginning, which instantly made him angry. Now, it seems that nothing should happen, and he occasionally smiles between his eyebrows.
He is a man with his own ideas, Zhou Jing thought as he looked at Bai Tang.
She knew that her young lady was kind-hearted. When she was angry, she was afraid that her young lady would fall and persuade herself. But until now, the young lady has not said a word. Zhou Jing's evaluation of Bai Tang has risen to a higher level. Although she is kind, she is not a foolish person who will be bullied.
I casually brought up the topic and chatted with Bai Tang for a while, and the mall manager also came in after finishing his phone call.
Zhou Jing spoke first: "Sir, have you agreed on how to deal with this? Putting aside other things, your mall's daily turnover should be around 70 to 80 million. You can check it out. Our consumption from today to now is nearly 10 million. No matter what, we should not suffer this in your mall."
Bai Tang was slurping juice on the side. When she heard Zhou Jing's words, she nodded in agreement. The manager was in a headache when he saw her silly look. This little girl, don't get involved. Do you think you are just a follower? In fact, you are the main force...
The manager did not rush to reply, but first refilled Zhou Jing's tea cup and asked someone to get Bai Tang a new glass of juice. Then he sat down and replied to Zhou Jing in a serious manner.
"Ma'am, we are deeply sorry for what happened today. Although the quality of the brand salesgirl was poor, our mall is also responsible for poor supervision."
Zhou Jing nodded after listening to this. This is the right attitude to handle things. If you have responsibilities, you should take them. It is pointless to always try to shirk them.
"I have just communicated with the higher-ups and the solution has been finalized. Please listen to it. If you are not satisfied, we can discuss it again."
Zhou Jing didn't say anything, but just gestured for him to continue.
"As for the store, through our communication with the brand, the brand decided to fire all the staff present in the store at the time, and the store will be temporarily closed until the new staff is trained."
"As for the main responsible persons, the salesgirl and store manager who were at fault at the time, in addition to being fired, they will also be banned from the industry and will never be hired again. And if the salesgirl who was beaten wants to be held accountable, the brand will bear it and will not trouble you."
"We will also give you brand VIP status, and you will enjoy a 15% discount on purchases for life."
“As for the mall, first of all, the security personnel who were present at the time, because they listened to one side without finding out the facts, will be punished with three months’ salary and re-trained. Then, on behalf of the mall, I would like to express my deep apologies to you. As compensation, you will be given a voucher of 500,000 and a lifetime VIP status of SKP.” After saying that, the manager stood up and bowed seriously to Bai Tang to express his apology.
Zhou Jing nodded. This was the proper way to apologize and handle the matter, not to muddy the waters and try to get away with it. SKP is indeed the top shopping mall in China, and Zhou Jing was very satisfied with this way of handling the matter.
Looking at Bai Tang, I saw that Bai Tang had finished his juice and was taking the mango sago brought by his manager and slurping it up. His cheeks were bulging like a big hamster.
Seeing Zhou Jing looking at him, Bai Tang knew that she was asking for his opinion. He nodded in agreement. Anyway, after Zhou Jing had beaten the other person up on the spot, he was no longer angry.
But I still told the mall manager: "I am very satisfied with your handling and the results. But forget about the brand's VIP. I will never buy any needlework from them again."
Hey, she is still a vengeful little girl. Zhou Jing just laughed at the side and said nothing. What the young lady said was what she meant.
The manager heaved a sigh of relief when he saw that the other party agreed with the result. If he couldn't handle this matter well today, he would have to pack up and go home.
God knows how furious my boss was when I called the higher-ups and heard that the other party had taken out the commercial bank black card and the American Express black card. He scolded me and said that he would leave if he couldn't satisfy the other party.
Although we are not afraid of black card owners, there is no benefit in offending such people.
Zhou Jing took the SKP shopping mall VIP card handed over by the other party. Coincidentally, it was also a black card. In addition to the points earned from today's consumption, there were also consumption points worth 500,000 yuan.
Yes, SKP's points can be exchanged for goods directly in the mall. Bai Tang took the card and carefully put it into her pink wallet.
The manager followed Bai Tang's movements with his peripheral vision and saw two black cards lying quietly in the wallet, as well as a diamond savings card that appeared to be from Kyoto Trading Company.
Who could have thought that these priceless things were placed in this cheap little wallet that looked like it only cost a few hundred dollars?
After both sides exchanged polite words, just as Zhou Jing and Baitang were about to leave the VIP room, the manager suddenly called out to them.
"Oh, there's one more thing. A lot of people filmed what happened earlier and uploaded it to the Internet. It's become very popular now. Our mall and the brand are trying their best to suppress it, but it's spreading too fast, so we'll need some time for now."
"Because many of them were shot impromptu, they are all clips with the beginning and the end cut off. So some of the comments online are not very favorable to you."
"But it didn't take long for a reversal to happen. Someone must have been secretly live-streaming the incident, and the full version of the incident was recorded. Although there are still a small number of people who hate the rich, and some who think that your methods are a bit extreme and violent, they are not numerous and are harmless."
"We and the brand will try to calm down the hype as soon as possible. After all, the brand is more at fault this time, and they don't want this to become too popular online."
After listening to this, Zhou Jing thanked the manager and then left with Bai Tang.
She doesn't care what people say about her online. She is only doing her job to protect the ladies. She earns money from her own ladies and eats their food. She only cares about the ladies. As for other rumors, who cares so much.
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