Chapter 441 The Problem Is Solved
"So, how are you going to deal with this matter? Just give me a solution that I can accept."
Song Tang didn't even wait for the other party to introduce himself, and simply stated what he meant.
If it had happened before, Song Tang would not have been so polite even if the other party's level was not high enough.
She has always been a person who speaks politely to sanitation workers.
But today, the other party’s car brand really made her a little angry.
She was arrogant and domineering in her actions, and shirked responsibility afterwards. This irresponsible attitude made her speak with some anger.
At this time, the manager of the 4S store sat on the ground and dared not say a word.
He could tell that the voice on the other end of the phone belonged to his immediate superior. He had heard it countless times during their previous meetings and there was no way he had heard it wrong.
Probably because he heard the anger and unhappiness in Song Tang's voice, the person on the other end of the phone didn't waste any more time and spoke directly.
"Ms. Song, we will give Mr. Han the 100,000 yuan compensation that should be settled today as soon as possible."
"All personnel involved, including the store manager, will be fired and held accountable, and a notice will be issued within the industry to ban the industry."
"The 4S store involved will be temporarily closed for rectification. New and remaining staff will be carefully trained, and those who are unqualified will be dismissed and not employed."
"They don't need to apologize. We will apologize to Mr. Han on social media in the name of the company brand, and the subsequent handling method will also be published on social media."
"Do you think you are satisfied with this approach? If you have any other requests or suggestions, please let us know and we will try our best to meet them."
The regional manager of a first-tier luxury car brand spoke so politely and personally proposed a solution that seemed a little serious to outsiders. This made everyone who heard it feel their scalps tingling, and then they all looked at Song Tang in the field.
Everyone thought Song Tang was awesome, but no one expected her to be this awesome.
The 4S store manager was completely desperate when he heard that he was about to be fired and banned from the automotive industry.
Not only him, but several of the staff members standing at the store door also had pale faces.
However, no matter how they feel now, it is not something Song Tang needs to consider.
"Okay, but please do it as soon as possible. I need you to resolve all the issues before tomorrow."
"No problem, Miss Song, don't worry, we will start processing it right away. You will need to wait a moment to provide us with Mr. Han's bank account."
This solution is very straightforward, and of course it is also the one that can restore the brand image to the greatest extent.
The truth is that Song Tang's influence on the Internet and his terrifying background in reality made them very wary.
After exchanging a few polite greetings with the other party, Song Tang hung up the phone. Since the brand had come up with a sincere enough solution, Song Tang would not speak so rudely as he did at the beginning.
The moment Song Tang finished the call, all the onlookers around him cheered.
Such unfair things are not uncommon on the Internet, but it is rare to be handled so quickly and resolved so gratifyingly as today.
For a moment, Song Tang, who had just finished dealing with something, felt a little embarrassed. She could only wave to the people around her and got into the car accompanied by Qiongying.
As for the manager who was still sitting on the ground and the staff gathered at the store door, no one wanted to pay attention to them.
If there are rotten egg leaves, I guess many people would like to deal with them with these things.
Seeing Song Tang and his group leaving in a car, the crowd also dispersed with great excitement.
Not long after, the video of today's event appeared on the Internet, and many netizens gave Song Tang thumbs up.
As for the responsible party? Netizens are vigorously criticizing the store manager and the staff member who hit the man. There are also some complaints about the brand that properly resolved the matter, but not many.
After all, the way the brand handled the situation was very satisfying. In addition, the brand's official account has also released an apology statement and a solution.
This is where the brand's cleverness lies. Since Song Tang was involved in this incident, it is impossible to cover it up on the Internet.
So it is better to admit the mistake directly and deal with it properly. This can actually save a lot of reputation and leave a good reputation for correcting mistakes.
On the way back, Song Tang handed the bank card number of Han's father that he had just obtained to Zhou Jing for processing. Before, Han's father was embarrassed and unwilling to give out the card number.
If it weren't for Song Tang, he wouldn't know how much injustice he would have suffered today.
Now the other party has offered a huge compensation of one hundred thousand yuan, and both Mr. and Mrs. Han feel that the money is too hot to handle.
When they saw the text message that 100,000 yuan had been deposited into their bank card, both Mr. and Mrs. Han were still a little dazed.
Just had an argument, was pushed to the ground and stepped on a few times, and got 100,000 yuan?
Hearing the old couple thanking him repeatedly in the back seat and Han Jing looking at him with gratitude, Song Tang, who was sitting in the passenger seat of the Brabus, quickly said that there was no need to be so polite.
In the end, it was Han's mother who made the final decision. Since they had received so much compensation, there was no point in going home to eat, and there was no time to rush.
She decided to find a large hot pot restaurant in downtown Chengdu to treat Song Tang to a meal.
Song Tang happily accepted Han's mother's idea. Everyone in the car was happy. The only ones who were injured were probably those from the 4S store.
As for Han's father's small truck, it was being driven by Feng Bo at this moment, rumbling along behind a group of modified off-road vehicles and three luxury cars in front, struggling to catch up.
The pedestrians on the roadside frowned and were surprised. Wasn't this small truck a little too bold?
Because they wasted too much time in front of the 4S store, it was almost past dinner time, so Song Tang and his friends easily got several tables in a large hot pot restaurant. Everyone, including Zheng Long and his friends, had a delicious meal of Rongcheng hotpot.
"Tangtang, we plan to play in Chengdu for another day and return the day after tomorrow. What are your plans?" Li Wenwen and Shi Mei asked when they had almost finished eating.
Because we had discussed it before, Chengdu would be the last stop of our self-driving trip, and we would return home after finishing here.
They returned to Urumqi, and Song Tang went straight back to Kyoto as school was not far from starting.
"I may stay here for two more days, and then go directly back to Kyoto. By the way, how are you planning to go?" Song Tang took a sip of his iced drink because of the spicy taste.
"No one can drive anymore, so we plan to find a tow truck to tow the car back and then fly back," Zheng Long said with a smile.
Song Tang nodded when he heard this. "Yeah, I think the same thing. I also plan to fly back to Kyoto directly and find a tow truck to tow the car back."
"Since you have decided to find a tow truck, why don't you help me find one as well? I won't have to bother with it."
"By the way, Ding Wei, please continue to tow the Patrol and Wrangler back. The license plates of these two cars cannot be driven in Kyoto, and it would be a waste to tow them to Kyoto."
Ding Wei nodded after hearing Song Tang's words.
Just as Song Tang said, it would be a real waste if these two cars were sent back to Kyoto, which is a pity.
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