"General Manager Lin, I have a question," said Director Zhang of the production workshop, raising his hand. "The production process specifications are indeed very detailed, but some veteran employees are used to the old operating methods. A sudden change might be difficult for them to adapt to, and could it affect production efficiency?"
Lin Wanqiu smiled, her tone gentle yet firm: "Director Zhang's concerns are very reasonable. Therefore, we have formulated a one-month transition period. During this period, there will be dedicated personnel to provide guidance and training to help veteran employees adapt to the new operating procedures. Moreover, the new operating procedures have been repeatedly verified. Although there may be some initial discomfort, in the long run, standardized operations can reduce errors, improve production efficiency and product quality, which is beneficial to both the food workshop and individual employees."
Sales Manager Li also raised his question: "General Manager Lin, the sales management system mentions establishing customer files and tracking customer feedback, which is indeed very important. However, our customers are now located both domestically and internationally, and communication with some overseas customers is not convenient. How can we effectively track them?"
Shen Tingzhou picked up the conversation, his tone calm: "We have already considered this issue. We plan to introduce advanced communication equipment, installing international long-distance telephones and fax machines in the sales department to facilitate communication with overseas clients. At the same time, we will train dedicated customer service personnel to manage client files and track feedback, ensuring that every client's needs are met in a timely manner."
The various leaders raised their questions and suggestions, which Lin Wanqiu and Shen Tingzhou patiently answered one by one. Reasonable suggestions were promptly adopted, and shortcomings in the system were supplemented and improved. The entire presentation was conducted in a warm and harmonious atmosphere, and everyone gradually went from initial apprehension to full confidence, filled with anticipation for the future development of the food workshop.
Following the briefing, all departments quickly sprang into action and began implementing the new management system. The planting base took the lead in establishing a job responsibility system, clearly assigning a person in charge to each greenhouse. From sowing, watering, and fertilizing to harvesting, every step had detailed operating procedures and record forms. Shen Xiaogang led employees in daily training on the management system, checked the implementation of various tasks, and promptly resolved any problems encountered. Under his leadership, the planting base's management became more standardized, and crop yields and quality saw further improvements.
The production workshop underwent a complete overhaul, with the assembly line layout optimized and detailed operating procedures and safety guidelines posted at each workstation. The food processing plant also established a dedicated quality inspection department, implementing three strict inspection checkpoints from raw material warehousing to product delivery to ensure that every batch of products meets quality standards. Previously occasional issues such as non-standard packaging and inconsistent product taste were quickly and thoroughly resolved under the new system.
In terms of financial management, the food workshop has hired professional accountants and cashiers, established a standardized financial accounting system, implemented a financial disclosure system, reported financial income and expenditure to management monthly, and conducted a financial audit quarterly. This not only makes the food workshop's financial situation clearer and more transparent, but also effectively controls costs and improves the efficiency of capital utilization.
The reforms in human resource management have greatly benefited employees. The food workshop has established a fair and just performance evaluation and promotion mechanism, directly linking employee salaries to work performance and skill levels. As long as employees work hard and are proactive, they can obtain opportunities for promotion and salary increases. At the same time, the food workshop also regularly organizes employee training, inviting agricultural experts, food processing technicians, and management experts to give lectures, helping employees improve their skills and overall quality.
Mr. Wang, a long-time employee, remarked with emotion: "Before, working in the food processing workshop was all about experience. Whether you did a lot or a little, it didn't matter, and there was no sense of purpose. Now it's different. There are clear systems in place, and if you do well, you can get promoted and receive a raise. There are also opportunities to learn new knowledge and skills, and I feel like I have inexhaustible energy!"
New employee Xiao Li said, "When I first joined the company, I didn't know anything. Thanks to the onboarding training in the food workshop and the guidance of the senior employees, I quickly mastered the operating skills. Now that there is an assessment system, I set goals for myself every day, strive to do better, and get promoted as soon as possible."
Seeing the changes in the food workshop, Lin Wanqiu felt a deep sense of satisfaction. She knew that introducing modern enterprise management models was a difficult process, encountering considerable resistance and difficulties along the way. Some veteran employees were accustomed to the previous loose management style and resisted the new system; some management systems failed to adapt during implementation and required continuous adjustments and improvements. However, she and Shen Tingzhou never gave up, patiently working with the employees to change their mindset, modifying the systems according to the actual situation, and gradually pushing the reform forward.
Looking at Lin Wanqiu's tired yet still radiant face, Shen Tingzhou felt a pang of heartache and admiration. He knew that this woman not only possessed foresight and decisive decision-making abilities, but also astonishing perseverance and patience. It was because of her that "Natural Flavors" food workshop had achieved such brilliant success in just a few years, developing from a small family workshop into a well-known large-scale enterprise.
"Wanqiu, you've worked hard these past few days." Shen Tingzhou walked to Lin Wanqiu's side, gently took her hand, and said in a tender tone, "Now that all the management systems have been implemented and the employees have adapted to the new management model, the food workshop is becoming more and more standardized. We should also take a good rest."
Lin Wanqiu leaned on his shoulder, feeling the warmth of his palm, and a relaxed smile appeared on her face: "Yes, it's finally starting to show results. However, this is just the beginning. Corporate management is a process of continuous improvement and progress, and we cannot let our guard down."
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