Chapter 229: Big data kills old customers!



"Wait!" Zhou Yi said quickly.

"So the price is adjusted accordingly? Then the price I ordered online will be over a hundred dollars more than the actual price?"

"Besides, I'm also your Diamond member. According to your rules, I can enjoy a 15% discount on room bookings. Why doesn't this count?"

This matter is indeed not a big deal, but Zhou Yi himself is a person who is very sensitive to numbers.

We agreed that you should give a 15% discount, but now not only are you not mentioning the discount, you are also attributing the price difference to system adjustments.

"Also, why is there a service fee? I did stay here, but what does this money have to do with me?"

Zhou Yi expressed his incomprehension.

"I'm sorry, sir, but in this case, the discount will not apply. This is the company's policy. Please understand."

Here comes the company rule again, which somehow sounds familiar.

Zhou Yi said directly: "Don't tell me it's your rule. I only know that the price on your platform should be lower than that in stores according to my membership level."

"But not only are your prices higher than the store's, they're so much higher. You're already committing consumer fraud, don't you understand? And you're also engaging in false advertising, don't you?"

Zhou had just learned a little about the Consumer Rights Protection Law in the previous case, but now he talks about these things in a very coherent way.

Of course Zhou Yi wasn't sure if it really constituted something, but he just said it anyway.

"I'm sorry, sir, but this is indeed the company's policy."

"It's the company's policy, right? We won't compensate you a penny, right? Okay, I get it."

With a click, Zhou Yi hung up the phone. After thinking about it, he decided to ask Mr. Fang first.

After making a phone call and chatting casually about what happened yesterday, Fang Dazhuang went home to sleep after putting Zhou Yi down. He had just arrived at the law firm not long ago.

Soon, Zhou Yi learned the answer from Mr. Fang.

"Big data targeting old customers?"

"Yes, it's big data targeting old customers. They use various methods to collect your location information, order data, and other private data to form a user profile of you and understand your consumption preferences."

"Also, since you're already a loyal user of the platform, I believe you won't notice the slightly higher price."

At this point, Fang Dazhang paused and said, "Of course, the gap this time is a bit big, and you wanted to issue an invoice, so it was exposed."

------Digression------

Here comes the throat-soothing chapter of the morning. I fell asleep while writing it yesterday, and got up at six this morning to write. I finally finished this chapter. It’s early enough this time!

The average subscription is over 29,000, I hope it can reach 30,000, brothers, please!

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