They moved in this year, so Zhou Yi planned to ask Grandma Liu how to pay the heating bill and what the heating situation was like in previous years.
I had packed up and was about to go out when my cell phone rang. When I answered it, the person on the other end claimed to be Xiaolan's customer service representative.
They said that because he had complained, they called to resolve the problem.
"Sir, we can only tell you that our platform has regulations. If there is a problem, compensation must be paid according to insurance. Your so-called request for ten times the compensation is really not in compliance with the regulations..."
Having experienced the baptism of major companies, Zhou Yi is no longer angry about such trivial matters.
The platform stipulates that this is a sentence you will encounter in many cases when you go to protect your rights.
This is the rule we have here, and we don’t even mention whether your rule is illegal or not!
It just so happens that what Zhou is best at, and what he is most particular about, is your rules.
Who says we have to obey your rules? If the rules are wrong, they must be changed!
Or you can ask about the extent. After all, Ah Huang and your Xiao Lan were the ones who were caught in the crossfire last time. Oh, there is another guy who is even more unlucky. That’s okay then.
"Let me ask you, which is more important, your platform's regulations or the law? How can you, a customer service representative, not even know the most basic legal principles? Superior laws trump inferior laws, and special laws trump general laws. Since when have your platform's regulations become superior to the law?"
"If everything follows your regulations, then what is the point of having a food safety law?"
Hearing that the other party seemed to be trying to fool him, Zhou Yi said directly: "Okay, you don't need to say it. I also know that you don't have much power, and this matter has nothing to do with the platform."
"I will continue to report it, please rest assured."
After saying that, Zhou Yi hung up the phone directly. This has nothing to do with your customer service. I am reporting the merchant.
I opened the mini program to check the progress, and sure enough, it had arrived at the Market Supervision Bureau of Guangming District, Jingzhou City.
The procedure is still the same. Going directly to the market supervision department in Guangming District to report has an advantage, which is that the problem can be solved directly and quickly.
If you report online, you have to wait for the matter to be reported from the reporting platform above, layer by layer to Guangming District, and then Guangming District will take over.
Let’s go to Grandma Liu’s house first. I guess after that, we’ll get a call from the regulatory authorities or the boss.
After picking up some things, Zhou Yi went up to the 17th floor and knocked on Grandma Liu's door.
By the way, I also took a look at my new neighbors upstairs. I have seen them a few times since they moved in. They seem to be a family of three, and they don’t make much noise.
The door opened, and Grandma Liu looked outside and smiled: "Zhou Yi? Come in quickly, come in quickly."
Zhou Yi came in and took a look around, and immediately found some strange things.
For example, belts, insoles, and some strange medicines. Of course, maybe they are health supplements.
Looking at the sofa again, a girl stood up with a smile on her face. She was the girl I saw in the elevator last time. From the looks of it, it seemed that she was very close to Grandma Liu.
"Come on, why bring all this stuff? Sit down quickly."
After Grandma Liu finished speaking, she pointed at the girl next to her and said, "This is Wang Rui, from that... that company. Let me try out their products."
"Oh, hello." Zhou Yi stretched out his hand.
Wang Rui also quickly stretched out his hand with a smile on his face.
"You've been here for no reason this week. What's the matter?" Grandma Liu joked.
Zhou Yi glanced at Wang Rui and said, "The heating is about to start. I'd like to ask where we pay the heating fee and what the standard is."
"Oh, this one is on the left side of our community, about one kilometer away. There is a heating company station. You can go there with the property certificate to bind it, and then you can pay directly."
"As for the standard, we all have the same standard in Jingzhou, just like before."
Zhou Yi nodded and said, "That's fine. Thank you, Grandma Liu."
"Oh, by the way, Ms. Wang, what company are you from?"
Wang Rui quickly said, "Our company is called Tiancheng Company. We specialize in health care products for the elderly. If you have elderly people at home, you can recommend us."
"Oh, okay, okay." Zhou Yi was about to say something when his cell phone rang again.
"Then Grandma Liu, I'm leaving first. You guys get busy."
After leaving Grandma Liu's house, Zhou Yi felt a little suspicious. This Wang Rui should be the salesperson of Tiancheng Company, selling health products.
Health products for the elderly are said to be as profitable as cosmetics and skin care products for women!
Let’s answer the phone first.
"Hello, is this Mr. Zhou? I'm from the Guangming District Market Supervision and Administration Bureau. I'd like to ask you about the situation."
Hey, the speed is not bad. Zhou Yi said: "Yes, it's me. What do you want to know?"
"Mr. Zhou, three days ago you complained about a restaurant on the mini program, saying you found a fly in your meal, right? And then, I see that the only evidence you have is that photo, so this is a bit problematic."
"Your evidence is insufficient. Based solely on your evidence, you can't prove that the fly was in the rice. Of course, I'm not doubting your intent, but rather that your evidence is insufficient and not strong enough."
The guy on the other side spoke very politely, and Zhou Yi was a little confused. Before that, Zhou the Rookie told him not to worry, that the evidence was enough.
This chapter is not over yet, please click on the next page to continue reading!
Continue read on readnovelmtl.com