As the saying goes:
It is said that Bao Shu’s gold was once divided, but who can tell Boya’s zither from that of Bao Shu?
Nowadays, people are as treacherous as ghosts, and my heart is hanging in the air.
Zhou Yi was asking himself what he should do. It is difficult to obtain evidence and to protect rights. These are problems that many people often encounter when litigating.
Moreover, compared to the lawsuit itself, collecting and fixing evidence is the most difficult part.
So, many times we think that it is a safe thing, but why do we always lose the lawsuit?
To put it simply, many people don’t even know the difference between a promissory note and an IOU. After all, they are both debts, so how can there be a difference?
Do you know about the effectiveness of the two, when the statute of limitations begins, whether the right of defense can be exercised when a notice is issued, etc.?
The answer is, many people don’t know.
If I lend money to someone, it doesn’t matter whether they write me a promissory note or an IOU, right?
But think about it, if these two types of "articles" are the same thing, why should they be distinguished legally?
We all know that the drafting of laws can almost be said to be very meticulous, and every sentence and every word has been carefully considered in various ways. It can be said that there is no nonsense in the legal provisions!
After thinking about this, I went straight to bed and went to sleep. I could dream about anything.
As a result, I slept until the next day. While I was lost in the lake, my cell phone rang.
"Hello, who is this?" Zhou said confusedly into the phone.
"Hello sir, I'm the Senior Customer Service Manager at Degree Travel Network. My last name is Li. You previously reported an issue with hotel pricing on our app. I'm here to talk to you."
Zhou Yi shuddered and came to his senses a little. Hey, a senior customer service manager actually showed up. The service was pretty good. Or maybe his complaints and lawsuits had worked.
"Okay, Ms. Li, hello. Have you decided on how to compensate me?"
Zhou Yi asked casually.
At this time, in the office of the company's office building in Shanghai, Li Shengmei, who had exquisite makeup and was wearing a professional suit and looked like a professional elite, frowned.
Just as she introduced herself to Zhou Yi before, she is the company's senior customer service manager, or also called senior complaints manager. If they encounter some difficult customers, they will come forward to communicate.
Of course, whether the communication is successful depends on the situation.
"I'm sorry, sir. So far, our company has no precedent for this, so we can only give you a 30 yuan red envelope with no threshold. In the future, our company will continue to strengthen the construction of system algorithms to prevent this problem from happening again."
Li Shengmei's tone was a bit professionally indifferent. There was nothing she could do about it; it was her job. Just think about it, every day she faced people who urgently needed to solve their problems.
The tone would naturally not be good. I just contacted someone and he was almost cursing on the phone. I haven't adjusted myself yet, but I have to make this call.
"No precedent? Well, it's already stipulated in the Consumer Rights Protection Law..." Zhou Yi said again.
"Forget it, then there's no need to refund one and compensate three. Just refund my room fee and make up the difference in hotel rates."
Zhou Yi lowered his demands. This time the system grandson was pretending to be dead again. He was not thinking of settling the matter peacefully, but he was not sure whether he could get a refund of three times the amount.
So I thought about refunding the room fee and then paying the difference.
A hint of ridicule appeared on Li Shengmei's face. She had seen too many customers like this.
In the final analysis, I just want the company to pay me. The three-way refund option is not allowed, but the room check-out fee can be considered. However, it is hard to say whether it can be refunded or not.
And it can be seen that the other party is also waiting for his call.
So Li Shengmei spoke again: "As for the check-out fee, the company needs to handle it. Please wait patiently."
Huh? There's actually a possibility of a check-out fee!
Could it be that I misunderstood the other party before?
"Okay, okay, I'd be happy to pay the check-out fee, but how long will it take?"
"It's hard to determine the time because your situation is special, so it needs to be reported to the company leadership for approval."
Well, we don’t know how things work internally. Even the check-out fee needs approval from the leader, and he must be very busy.
Well then, at least the system didn’t show its power this time, and the problem was solved satisfactorily.
The "refund one and get three times the compensation" was originally an exorbitant price that they asked for, so it's also okay if they can refund the room fee.
It’s a pity what Mr. Fang said yesterday.
Big data taking advantage of old customers is essentially like cutting meat with a blunt knife.
For everyone, the difference may be just a few dollars, so Fang Dazhuang also thinks that the situation of more than 100 yuan this time is not very common.
A difference of a few dollars may sound small, but if you take an online taxi every day, slowly, your daily fares for the same distance will become higher and higher.
But it can’t be outrageously high, it will only be a few dollars higher.
What are you going to do?
As for the platform, they have an astonishing number of customers. If they can earn a few more dollars from each person, the annual revenue will be frighteningly high!
Browsing casually on the Internet, Zhou Yi discovered some interesting phenomena. The Consumer Association in the capital had conducted a precise investigation, and twenty out of the thirty people surveyed had encountered big data price discrimination.
So what can we do in the face of this few dollars difference? Sue?
What good will a lawsuit of a few dollars do? If it cannot be reasonably turned into a storm of public opinion, it will really be of no use to these giants.
My dear, there is more to this chapter. Please click on the next page to continue reading. It will be even more exciting later!
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