Zhou Yi had contacted customer service about twice. Of course, he knew that his name and contact information had been recorded.
After all, this is a digital age, and there are differences between people, which no one can deny!
Because no matter how hard the small town test-takers work, it’s nothing in the eyes of others, so what can a graduate student do!
As for Mr. Zhou, he has been through so many serious disputes and has become famous in the Internet industry. Lawyer Fang once said that they probably have already filed your name in the case.
Once you get serious about it, they will definitely coax you.
So all Zhou Yi left here was his last name and another mobile phone number.
It’s enough to say your surname. I know whether you are a man or a woman and I can call you by it.
Why does he do this? Because he doesn't want these Internet companies to treat him differently just because he, Zhou Yi, is a serious Internet celebrity.
Ultimately, this is a problem, and problems must be solved.
"Hello, welcome to inquire about Oupian mobile phones. We are happy to serve you. Your full satisfaction is our caring motivation!"
Zhou Yi looked at the pop-up online customer service reply expressionlessly, and then started sending messages.
"My phone model is... I contacted your customer service on the 3rd of last month. I don't know if you've responded to my last report. You said you'd respond within 15 working days. Why haven't you responded yet?"
“How can I stop this slow application?”
As a veteran keyboard warrior, Zhou's typing speed is still first-class. He sent the message at an extremely fast speed, and then saw that the customer service on the other side had responded.
"Don't worry, my friend. Customer service will do their best to help you."
"Excuse me, are you having any problems using it right now?"
Uh... Zhou Yi used to think that this was normal, typing fast at one end and typing slowly at the other. But after dealing with customer service more often, he realized that they all had a special set of words.
In other words, no matter how anxious you are, or what you say, the other person will have to finish what they need to say step by step.
So Zhou Yi simply copied and pasted the above words and sent it again.
"I'm sorry for giving you a bad experience."
"In order to help you more conveniently, please provide the product model."
Zhou Yi was silent for a moment. From the time he had the system until now, he had dealt with customer service from countless companies, but no matter which company's customer service he contacted, he always had the same feeling.
It’s like they don’t understand what you’re saying at all, especially since you’ve given feedback before. They’ll never know and must go through the process first.
"Look at what I said above."
"Thank you for your hard work. Go to Settings > App Management... Search for the slow app, enter the App Management details page, check the version number, and send it to me."
In other words, Zhou Yi now feels that he has been sublimated, so he is not particularly angry. Otherwise, he would really feel furious.
What I'm asking is how to uninstall this thing and why you said you would reply to me before but didn't!
But now that it has begun, let’s go through the process again.
Finally, after a lot of effort, the other party sent a solution.
"We are truly sorry for the inconvenience. To help you resolve your issue more quickly and effectively, and to provide you with better service, we can arrange for someone to respond to you within 15 business days. Could you please leave your name and contact information?"
Zhou Yi was silent again, then sent the screenshot he had prepared long ago of his last communication with customer service.
Exactly the same words, not even a single word or punctuation mark has changed...
I can now even guess what you’re going to say next!
Then, the customer service who had been responding quickly suddenly fell silent.
It seems that I didn't expect that this handsome guy here actually took screenshots of all the previous communication records, prepared them all, and sent them over this time.
After three seconds of silence, a message came from the other side.
"I'm truly sorry for the inconvenience."
After waiting for a while, the customer service said again: "Friend, click the version number five times in a row, and the "Close Slow Application Service" will appear. Click "Agree" to close it."
Zhou Yi still didn't say anything, but just sent another screenshot.
This was also the reply given by the customer service after he gave feedback and said that he could not uninstall it.
Customer service...the customer service was so beaten that they couldn't say a word.
Oh no, she still sent a message: I am really sorry for the inconvenience caused to you, but I didn’t know what to say after that.
"I've done something similar before based on what you said, and I did turn it off at the time. But during the subsequent update, your slow app inexplicably started updating on its own, and then the pop-up window started again. What I want to know is, how can I completely uninstall it!"
The customer service replied: "If you close it like this, it will no longer automatically jump..."
Zhou Yi made a harsh statement: If you can't solve this problem, I will find someone who can solve it and file a complaint with the Ministry of Industry and Information Technology!
Fifteen minutes later, a call came from another city.
"Hello, is this Mr. Zhou? I'm the senior customer service representative for Oupian Mobile. Regarding your question, we'll answer your question now. Our slow apps don't require installation, take up very little memory, and have many advantages..."
"I don't want to know your strengths or anything. I just want to know how to completely uninstall this thing of yours. Did you hear me clearly? I mean completely uninstall it. Got it? It's not about shutting down the application service. I need to uninstall it!" Zhou Yi felt like he was about to yell.
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