Chapter 44 A Surprise Call: Targeting a High-Quality, Science-Customized Circle...
The afternoon sun cast dappled, warm light and shadows on the floor through the large floor-to-ceiling windows of the office building.
The air was filled with the subtle aroma of honey and chicken from pet cakes, mingling with the fresh scent of green plants drifting in from outside the window.
Shi Wan sat cross-legged on the soft carpet, with freshly packed cardboard boxes scattered around her.
Huanhuan curled up beside her legs, her chin resting on her knees, making steady, contented purrs, like a small massager.
Tangyuan occupied the best spot on the windowsill, its heterochromatic eyes half-closed, the whole cat bathed in sunlight, its white fur seemingly edged with gold.
Big Yellow was sneakily bringing in her dog dolls one by one, trying to teach her toddler how to recognize her scent.
However, the kitten was so engrossed in the cat's moving tail that it ignored its mother's instructions.
Two days have passed since the Forest Breathing Market, but the excitement has not completely dissipated.
While listening to Huanhuan's motor, Shi Wan checked the surge in orders for the online store on her tablet.
The numbers and comments on the screen directly reflected the market's popularity, making her feel at ease and full of energy.
Just as she finished checking the last batch of orders and was about to get up to go to the warehouse, her phone, which was on the low table, suddenly rang, breaking the silence of the room.
It's a local, unfamiliar number.
Huanhuan's gurgling stopped abruptly. She looked up, her ears alertly turning towards the source of the sound.
Tangyuan lazily lifted her eyelids and glanced at it.
Shi Wan patted Huanhuan's head to comfort her, then picked up her phone to answer the call.
"Hello, are you Ms. Shi Wan from Meow Meow Mimi Farm?"
A soft, melodious female voice came from the other end of the phone, carrying a relaxing and comfortable feeling.
"Yes, this is me. May I ask who you are?" Shi Wan unconsciously lowered her voice.
“Hello Ms. Lin, I apologize for bothering you. My name is Isabella Wang. We met at the Forest Breathing Market last Sunday. Of course, you may have been too busy at the time to notice me.”
The other person's voice carried a faint smile, like a spring breeze rustling through wind chimes, "I was observing you and your cat for a long time near your stall."
Market?
observe?
Shi Wan's thoughts were immediately drawn back to that noisy and bustling Sunday.
Sunlight, crowds, various stalls...
Memories gradually became clearer.
It was the lady standing under the shade of the sycamore tree not far away.
She wore a high-quality linen-colored long dress, the hem of which swayed gently in the breeze, with a light gray thin knitted cardigan over it, and a silk scarf with an abstract cat paw print loosely tied around her neck.
She casually crossed her hands in front of her, not holding up her phone like the others, but just standing quietly. Her gaze gently swept over the busy Shi Wan and Wang Zhizhi, and then lingered intently on Mianmian and Bingbing.
Shi Wan could even recall a small detail.
As Bingbing stubbornly scratched at the mat with its paws because of a piece of fallen dried duck meat, the woman's lips curled into a slight smile.
"Ah, I remember now!" Shi Wan exclaimed suddenly, her tone carrying a hint of barely perceptible excitement, as if she had solved a small puzzle.
"Hello, Ms. Wang! I remember you. You were watching them under the shade of the tree for quite a while. I even told my friend that you seem to know a lot about cats; the way you look at them is different."
She candidly shared her observations at the time.
“Your observation skills are very sharp, which gives me even more confidence in this call.” Isabella’s laughter came through the receiver, sounding even more genuine and touching.
"Please just call me Isabella. To be honest, I am a registered pet nutritionist and behavior consultant."
That day at the market, I was just taking my usual stroll, hoping to find some inspiration, but your stall, especially the cats, completely captivated me.
She paused, her voice softening as if recalling a beautiful scene.
"I'm not just observing the cutely packaged products on your table; I'm more concerned with the condition of the cats themselves."
Your Ragdoll cat, Mianmian, is that its name?
In that noisy environment filled with unfamiliar smells and gazes, she showed no panic or stress-induced panting; she occasionally groomed herself, her eyes revealing complete trust in you and your friend. This is not merely a good temperament, but a direct reflection of a deep-seated sense of security and comfort.
Shi Wan listened quietly, her fingers unconsciously twirling the soft fur on Huanhuan's neck.
Isabella's every word was like a precise drumbeat striking the spot she cared about most.
“And that orange cat, Biscuit,” Isabella continued, her tone clearly appreciative.
"His behavior was even more interesting. He was almost oblivious to the noise around him and was completely absorbed in enjoying the dried duck meat."
Have you noticed? He's incredibly focused when he's biting, his beard trembles slightly from the force, and occasionally he makes those deep purring sounds that only come from extreme satisfaction.
This is a state of high appreciation and enjoyment of food, which cannot be satisfied by any artificial palatability enhancer.
All of this strongly demonstrates that your usual feeding methods are very scientific, that you give them ample love and respect, and that your products have excellent palatability and quality.
This meticulous and insightful analysis was very helpful to Shi Wan.
This feeling is far more touching and encouraging to her than hearing a hundred "Your cat is so cute" or "Your stuff looks great".
This is a joy of being truly recognized and understood.
"Thank you, Isabella." Shi Wan's voice was slightly trembling with excitement. She cleared her throat before continuing.
“Thank you so much for saying that. I feel that receiving such professional observation and recognition from you is more worthwhile than selling any amount of products. I have always treated them as family members, and I hope that every piece of food that comes out of the farm can make my furry friends healthy and happy.”
“I fully appreciate your original intention.” Isabella’s tone became softer and more solemn.
"It was precisely because of this observation and feeling that I mustered up the courage to make this call, hoping to discuss the possibility of cooperation with you."
"Cooperation?" Shi Wan subconsciously sat up straight. Huanhuan, who was beside her, seemed to sense the change in her mood, looked up and meowed, then rubbed its head against her hand.
“Yes,” Isabella’s voice was clear and certain, “I run a small pet nutrition and behavior correction studio, and also provide customized care solutions for families who have high requirements for the quality of life of their pets.”
For a long time, I have been looking for a high-quality food brand that insists on using natural ingredients, has a transparent production process, clear traceability, and truly puts pet welfare first, as a choice that I can recommend to my customers without reservation.
Your product fully meets or even exceeds my standards.
Shi Wan felt her heart racing, and her palms were slightly sweaty as she held her phone.
This means that her products will have the opportunity to enter a customer base that values scientific feeding and pursues a high quality of life. This is not only an expansion of sales, but also a huge boost to brand value!
Isabella continued, her words filled with exciting ideas.
"Moreover, seeing the natural chemistry between you and the cats at the market that day, and the vibrant farm environment on the photo wall of your stall, gave me an even bigger idea."
Have you considered operating this beautiful farm as an immersive, interactive space?
She paused briefly, seemingly giving Shi Wan some time to process what she had said, before beginning her explanation.
"For example, we could try to co-organize some small, reservation-only pet-friendly weekend events, or offer natural pet food making workshops."
I will provide professional basics of pet nutrition, behavioral analysis, and interactive guidance, while you will provide this excellent venue, fresh and safe ingredients, and your valuable experience in making pet food.
This allows pet owners to temporarily escape the hustle and bustle of the city with their furry friends in such a safe and comfortable environment.
Not only does it relax your mind and body, but it also allows you to gain a deeper understanding of your beloved pets, learn how to choose healthier food for them, and even make them a loving treat yourself.
This suggestion instantly gave Shi Wan a lot of inspiration.
She has always focused on how to make good products, how to manage online stores, and how to deal with various challenges.
She loved the farm deeply but never imagined it could become a platform for sharing ideas and spreading warmth!
Isabella's idea is like that of a master designer, perfectly weaving together her cherished products, her beloved land, and her philosophy towards cats, pointing to a future that is far broader and more meaningful than simply selling products.
"This idea is fantastic!" Shi Wan said almost without hesitation, her voice filled with barely suppressed excitement and approval.
“Isabella, I’m very, very interested! I feel like this is exactly what I’ve always wanted to do, but I didn’t know how to put it into practice before. What you’ve said is exactly the feeling I’m trying to convey!”
Isabella on the other end of the phone clearly felt Shi Wan's unreserved enthusiasm, and her laughter overflowed from her voice.
“That’s wonderful, Shi Wan. I’m so glad to hear you say that. It seems we share a very similar vision and passion for how to make life better for our furry friends. This is truly the ideal foundation for our cooperation.”
“Yes! I completely agree!” Shi Wan nodded vigorously, even though the other person couldn’t see her.
“Then if it’s convenient for you,” Isabella suggested, “we can arrange a time for you to come to my studio or for me to visit your farm, so we can talk in detail face to face.”
I really want to see this place that has nurtured so many adorable creatures and delicious food with my own eyes.
“Of course it’s convenient! Welcome to the farm!” Shi Wan immediately agreed, her tone enthusiastic. “I believe Tangyuan, Huanhuan, Mianmian, and Bingbing will also be very happy to meet a new friend like you who appreciates them.”
She couldn't wait to see Isabella's reaction when she personally visited the land she had poured her heart and soul into, and to see her interact with more of her feline staff.
“That’s great, I’m really looking forward to it.” Isabella’s voice was also filled with excited anticipation. “Then I’ll send my studio address and WeChat contact information to your phone later, and then we can arrange a specific time, okay?”
"Okay, no problem! I'll wait for your reply!"
After hanging up the phone, Shi Wan was still immersed in great surprise and excitement for a long time.
She put down her phone, her palm still seemingly warm from the call.
She looked around the sunlit room filled with cats, and at the green plants swaying in the breeze outside the window, feeling her chest fill with a surge of emotion.
She bent down and hugged Huanhuan, who looked bewildered, tightly. Then she buried her face in Huanhuan's sun-scented fur and rubbed against her, saying in a low voice, "Huanhuan, did you hear that? Our farm might become even more lively and interesting!"
Huanhuan was a little taken aback by her sudden enthusiasm, but she still licked her wrist in a forgiving manner.
Shi Wan looked up at Tangyuan on the windowsill and announced loudly, "Farm Manager Tangyuan! We may be welcoming a very important guest and partner! You're in charge of showing the best side of our farm!"
Tangyuan simply shifted its position lazily, letting its tail droop and sway gently. "Okay, meow. It's no big deal. Don't worry about it, leave it to me."
The lasting impact of this market trip far exceeded her initial expectations.
She couldn't wait to take out her notebook, start organizing her thoughts, and carefully plan how to work with Isabella to turn that beautiful blueprint about pet-friendly weekends and natural pet food classes into a warm and tangible reality on the farm.
A new chapter seems to be slowly unfolding, its pages brimming with endless charm, accompanied by this unexpected phone call.
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Author's Note: Tangyuan: Mi's broad shoulders are perfectly capable of shouldering responsibility! You can rest assured and leave it to Mi!
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