Chapter 302 Training Begins
"The director and the instructor have been here for quite some time now, why are you, the secretary, just now coming down?"
Although he is young, he is quite arrogant.
Subconsciously, everyone assumed that Su Xiaoxiao was Director Liu's secretary.
After all, this little girl doesn't look very old, and she doesn't look like the experienced instructor in the legend.
What's more, subconsciously everyone still thinks that a little girl cannot have such great abilities.
Su Xiaoxiao pointed at herself in disbelief. When did she become Director Liu's secretary?
Before I could figure out the situation, a person suddenly squeezed out from the crowd.
Zhao Fumin finally managed to push his way out from the crowd.
These bastards, seeing that Director Liu and the instructor were busy trying to curry their favor, squeezed him, the general manager, to the back of the line. How unsportsmanlike!
He squeezed to the front, panting, and greeted Director Liu. Then he extended his hand to Su Xiaoxiao enthusiastically: "Instructor Su, welcome, welcome."
The person who first questioned Su Xiaoxiao was instantly petrified.
He turned to look at Zhao Fumin uncertainly, his words stuttering a bit: "General Manager, you said...she...she is the instructor from Lin City?"
Zhao Fumin looked at him with the eyes of a man who was mentally retarded: "If it's not her, then it could be you?"
"Director Liu, Coach Su, please come in quickly. I've already prepared some delicious tea and snacks."
Before the group of people had digested the news, they saw Director Liu walking forward with a stern face and his hands behind his back.
Zhao Weimin hurriedly followed, not forgetting to turn around and introduce himself: "Dear leaders, I am Director Liu's new secretary, and this Comrade Su is the instructor Director Liu invited from Lin City."
Damn it, this is flattery!
The same thought popped up in everyone's mind. They didn't expect that the instructor from the neighboring city who was said to be so awesome was actually a little girl who looked only about eighteen or nineteen years old.
Seeing that the general manager had already warmly welcomed people in, everyone hurried to follow.
"Manager Zhao, forget about the tea and snacks. Please take us to the counter first."
Director Liu said in a deep voice that time was pressing and he didn't have the leisure to drink tea and eat snacks.
"Okay, okay, Director Liu, Coach Su, this way please."
Thanks to Director Liu, Su Xiaoxiao also successfully experienced the joy of being a leader.
Director Liu was surrounded by a group of people and walked to various counters.
It was just opening time in the morning and there were not many people in the department store.
A few young sales clerks were leaning against the counter and chatting boredly. They were talking excitedly when one of them turned around and saw something, and his face suddenly turned pale.
"Xiu, what's wrong with you?"
The person at the counter next to her couldn't help but ask her.
The girl called Xiu quietly pointed in a direction.
The person asking the question looked up and saw several senior executives of the department store walking towards them, surrounded by two people.
The two of them stood up straight immediately. If the superiors came to conduct a surprise inspection and saw how careless they were, they might lose their jobs.
Everyone immediately looked at their noses and their hearts, standing still stiffly like a soldier.
Director Liu glanced at them one by one, but his brows slowly furrowed.
Why do they all look like they are waiting for a lecture from their leader? They don't show any enthusiasm to serve customers, but instead have serious faces.
If he were a customer, he would probably be scared and turn away on the spot.
Thinking about it, he slowly frowned: "I think not only sales skills need training, but service etiquette also needs to be improved."
As he spoke, he turned his head and looked at Su Xiaoxiao: "Comrade Su, can you help them train service etiquette while you are training them?"
He had seen it before. Whenever Comrade Su came to that station, he would smile at everyone, which made the customers feel at ease.
Without waiting for Su Xiaoxiao to speak, he added: "I'll give you an extra bonus for this part when the time comes."
When Su Xiaoxiao heard that there was money to be made, she was immediately overjoyed.
Although she is not short of money now, who would complain about having little money?
Isn't it just etiquette training? She is familiar with this job.
He immediately patted his chest and assured Director Liu: "Director Liu, don't worry, there will be no problem."
Director Liu nodded and met Zhao Fumin's gaze. "Comrade Su's etiquette training fee will be paid from the First Department Store's public account."
The director had spoken, and Zhao Fumin didn't dare to object. He quickly replied, "No problem."
As he spoke, he couldn't help but glance at Su Xiaoxiao. It seemed that this little girl was highly valued by Director Liu. He had to find an opportunity to establish a good relationship with this girl.
After walking around the counters, Director Liu actually found quite a few problems.
Some salespeople were absent from their posts during working hours and no one knew where they had gone. Some had extremely bad attitudes towards customers, and some even ate during working hours.
In short, after looking around, there were few things that satisfied him.
Zhao Fumin quietly looked at Director Liu's face, which was almost as black as the bottom of a pot, and secretly groaned in his heart.
These people really don't know how to read the mood. The news that Director Liu is coming to inspect has been released a long time ago, so why are these people still like this?
Isn't this a disgrace to the First Department Store?
Director Liu was furious at the moment, disliking everyone except Su Xiaoxiao. With a sullen face, he instructed Zhao Fumin, "Inform everyone; have a representative from each counter come to the conference room to study service etiquette and sales techniques together."
"Yes, yes. I'll send someone right away."
Zhao Fumin silently wiped the cold sweat from his forehead and hurriedly asked someone to call for help.
In the conference room, Director Liu sat on a chair, tapping the armrests with his fingers a little anxiously.
Why is it so difficult for Manager Zhao to gather someone?
How long has it been? Half an hour, and he hasn't seen a single person. These salespeople have absolutely no sense of time.
Just as I was thinking about it irritably, the office door was pushed open.
A group of people came in, dragging their feet and laughing.
Director Liu frowned and waited patiently for more than ten minutes before everyone finally arrived.
He glanced around and saw that most people had arrived. He cleared his throat and said, "Let me introduce everyone first. This is Comrade Su Xiaoxiao Su, the instructor we invited from the neighboring city. Today, she will train everyone in service etiquette and sales skills..."
Before he could finish his words, he heard several people talking in low voices.
"Is this little girl the legendary instructor? She's not trying to trick us, is she? She looks like she's only about eighteen or nineteen, right?"
"Do I even need to learn service etiquette and sales skills? I've been working here for years. If I had known, I wouldn't have come. Isn't this just a waste of time?"
"Yes, yes, could it be that this young comrade is actually Director Liu's daughter, and he deliberately used a backdoor to gild his daughter's reputation?"
…
Su Xiaoxiao thought to herself, this is quite a bold idea. If she were Director Liu's daughter, she would have to work for him as deputy director.
Just as I thought of this, I heard Director Liu speak.
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