After Lan Ling returned home, she saw many notebooks on the table. When she opened them, she found that they were her homework.
"Silly, you actually helped me with my homework."
Lan Ling was at a loss for words. She had thought that Mu Chen would give up, but who knew that Mu Chen actually helped her finish the homework.
Lan Ling looked at the homework above. It was two days' worth of homework, but that idiot Mu Chen actually finished it for her, and he wrote it so beautifully.
Lan Ling finished looking through her homework, then packed it up in her schoolbag and dragged her exhausted body to the bedroom. Instead of going to sleep, she started busying herself with other things.
I don't trust my apprentice to do things alone, and he has several customer service representatives under his name. I don't know whether those customer service representatives have replied to messages seriously when I am not around. Customer service representatives are also human beings, and sometimes they will act emotionally.
Lan Ling turned on the computer and checked the customer service management. She found that many people had contacted the customer service recently. The reply speed of each customer service representative was acceptable, but there was one customer service representative whose speed was so slow that it was disgusting.
"What's wrong with number 3? Why is he so slow in replying? Has he passed the typing training?" A very important prerequisite for recruiting customer service representatives is fast typing speed, because fast typing speed can help customers understand the product faster and more clearly.
Once the speed of orders slows down, customers are likely to go to other stores to inquire. People who open stores should never forget that you are not the only one selling this thing, there are many people around you who are also selling this thing.
"Number Three, what's wrong with you lately?"
Lan Ling contacted the third customer service representative who had just gotten off work. Four or five other customer service representatives were due to time difference and were all at work when they had time, so it was more convenient to distribute the services.
"Sorry, sorry." Number Three panicked all of a sudden. She was scared when she saw the contact person appear. She didn't expect that her boss would find her so quickly. She has been in a trance recently and not in the best state. Her replies were very slow and the quality was not very good.
Every time I get particularly annoyed with those people, and sometimes I even show my temper when replying.
"Do you know that you have lost a lot of customers? One customer can bring me so much profit, but you just let the duck in your mouth fly away." Lan Ling was very angry. She checked the data and found that the number three had lost the most customers, and they were all those famous brand cosmetics. Famous brand cosmetics can make more profit.
"Sorry, sorry."
Number Three typed hurriedly, saying that he couldn't lose the customer service job in front of him. The owner of the store in front of him paid the highest salary, and he couldn't lose this job. Making money was already difficult, and he couldn't lose this job.
"There won't be a next time. Next time, just get out." Lan Ling was furious at the moment. She didn't know if it was because she was under too much pressure recently, so she took her anger out on the employees.
"It's better to handle the store better. If you don't want to do it, you can leave. There are other people who want this job later." Lan Ling's idea is very simple. Only those who are capable can get it. The good ones can do it, and the bad ones can get out. Survival of the fittest means the fittest will survive, and the unfit will be eliminated.
"I know, I know. I'm sorry, I'm sorry. I won't do it again. I'll adjust my attitude as soon as possible. I won't do it again."
The other party spoke very sincerely, but he was already panicking in his heart. He had been too emotional before and had forgotten that the boss was watching over his management. The boss would definitely consider the store and would not care about many personal relationships.
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