Chapter 610: Stern Statement
Xie Fu was panicking. He had never expected that he would fall into Yu Zhan's trap! The other party had dug a big deep pit for him, ambushing him in the dark, waiting for him to jump in.
Yu Zhan!!
He gnashed his teeth as he pronounced the name. He had been running a pet hospital in the capital smoothly for so many years. Who among his peers would dare not bow down to him and follow his lead?
Until this young man who did not play by the rules appeared in the capital and completely broke the rules he set!
Xie Fuxin felt that Yu Zhan was testing his bottom line again and again, from revealing industry insider information to poaching people to now trying to use public opinion to oppress him.
The more Xie Fuxin thought about it, the angrier he became. He immediately contacted his consulting lawyer - the same lawyer who helped him find a bunch of rules and regulations as legal reasons to ask the relevant departments to investigate Yu Zhan's Pet Hospital.
Lawyers are paid to do their jobs, and they don’t care about personal relationships. He carefully read through several articles that “blackened” Fuxin Pet Hospital, quickly found loopholes, and wrote a statement on behalf of Xie Fuxin in his tone. Xie Fuxin was overjoyed and immediately asked the public relations department to post it on the official blog of Fuxin Pet Hospital. The Weibo post read:
"I am Xie Fuxin, the director of Fuxin Pet Hospital. Regarding the negative and false information spread by some netizens against me and Fuxin Pet Hospital in the past two days, I hereby declare:"
"First, a Weibo user named 'Xiangzhangshuxia' claimed that his pet dog's cold was treated with canine distemper. After an internal investigation, it was found to be true, but this was the doctor's personal profit-seeking behavior and had nothing to do with the hospital. The doctor has been suspended and will be fired in the next step. We have also conducted internal education for other veterinarians to prevent such incidents from happening again. We will return the 5,000 yuan treatment fee to the pet owner;"
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"Second, a Weibo user named 'Red Bean Mud' claimed that his pet cat died due to excessive infusion by our hospital's doctors. After internal investigation, this is nonsense. The cat had severe oral inflammation and needed rapid anti-inflammatory treatment. The effect of infusion is better than oral anti-inflammatory drugs. It is not a ridiculous reason that infusion is more expensive than anti-inflammatory drugs. In addition, every doctor has a fixed treatment method. Pet owners are requested to respect the doctor's habits. As for the real cause of the cat's death, an autopsy is required, but the cat's remains have been handled by the pet owner, and we have no way to verify it. We would like to express our regret for the cat's death, and the relevant treatment costs have been fully refunded to the person involved."
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"Our hospital has been operating in the capital for nearly ten years and is one of the oldest and most famous chain pet hospitals in the capital. We always adhere to the principles of operating in accordance with the law, being honest and low-key, and are committed to ensuring that every small animal receives the same quality medical services as humans, and insist on impressing every pet owner with the highest quality and most sincere service attitude. Therefore, I feel very sad to see the recent concentrated malicious rumors, which have been reposted and commented on by many netizens and have evolved into a cyber violence.
"These articles and Weibo posts are pure fabrication, malicious fabrication, and exaggeration. They have seriously damaged the social image of Fuxin Pet Hospital, disrupted the normal work order of the hospital, and caused me great trouble. I have been in business for so many years and I know the unspoken rules in business. I hope that some business competitors will maintain their bottom line. I will not name you, but you and I both know the answer. I want to emphasize three points again here:"
“First, I strongly condemn and resist all acts of online violence;”
“Second, I solemnly warn the relevant Internet users to immediately delete all articles and comments that slander, insult, and spread rumors about Fuxin Pet Hospital, and bear legal responsibilities such as making an apology and compensating for losses;”
"Third, I will reserve the right to pursue legal responsibility against those who spread rumors."
The entire statement is very long, and the wording is very harsh and formal, but a closer look reveals that Xie Fuxin did not express any apology from beginning to end, but has been shirking responsibility, saying that it was the doctor's fault, the pet owner's own fault, and the business competitors behind the scenes that caused such a big incident. Anyway, he and his hospital were not at fault at all.
In fact, the lawyer wanted to persuade Xie Fuxin to lower his attitude at first, admit his mistakes first, give the public a good impression that he has corrected his mistakes, and then do public relations slowly, but Xie Fuxin's attitude was very tough and stubborn.
Why should he admit his mistake?
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