Therefore, customers who recently went to Friendship Shopping Mall to buy women's clothing were all treated to the "smiling service" of the salespersons.
The brightest expression says the most sarcastic words.
For example, a smiling face with:
"Don't touch if you don't buy it!"
"No size for you!"
"Look for yourself, some are on the counter!"
It's extremely sarcastic and even more of a turn-off than the previous service.
Seeing sales plummeting and unable to catch the salesperson's mistakes, the mall manager became restless.
Since the rectification efforts from our own people are not effective, we can only find fault with others.
He disguised himself as a customer and went to the "Selling Beauty" store across the street.
Wow, the prices on the product tags are outrageous.
It’s even more exaggerated than robbing money!
A pair of earrings made of neither gold nor silver actually sold for more than 30 yuan?
A cowhide bag costs more than 200 yuan!
Not to mention clothes, no single piece costs less than fifty yuan.
Although the things in Friendship Department Store are not cheap, they are not so exaggerated as to be a rip-off.
The mall manager went back and thought about it, what method should he use to deal with the other party?
This is Meng Zhen's side.
She had noticed the manager of Friendship Shopping Mall when he came to the store.
I saw him walking around, constantly flipping through the price tags of the goods, and then his eyes showed surprise.
I roughly guessed what the other party was here for.
She opened a shop to make money, and if she touched other people's cakes, someone would definitely come to her house to cause trouble.
But the market was so big that she couldn't finish it in one bite.
Friendship Shopping Mall has been rooted in Donglin for so many years, and the relationships involved are complicated.
As a newly arrived businesswoman, a head-on confrontation would only result in losses for both parties.
It would be best to find a way to achieve a win-win situation.
To achieve a win-win situation, you must fully understand the other party's needs.
While helping others solve their pain points, it can also benefit your own business.
Meng Zhen also went to the clothing counters in Friendship Shopping Mall to do some preliminary research.
She found that there were several problems with the clothing counter.
First of all, the salesperson's service attitude was terrible.
There are two reasons for this problem.
First, a stable salary structure cannot motivate employees.
If you want to change this, you have to rebuild the employee salary system.
But when it comes to money, one thing affects the whole body.
Once the salary structure of the salesperson at the clothing counter changes, it will inevitably cause emotions among other counter employees.
This will cause chaos among employees.
Unless there is a comprehensive reform from top to bottom, everyone's salaries will be adjusted uniformly.
This involves the internal management of the shopping mall, and it is not easy for Meng to interfere.
Second, the long-term market demand exceeds supply, resulting in sellers being more powerful than buyers.
This distorted supply and demand relationship will soon be reversed as the private economy is fully liberalized.
Currently, Donglin City happens to be one of the pilot cities for liberalizing private enterprises.
I believe that it won’t be long before a large number of self-employed individuals will flock to the clothing business market, which is already overcrowded with vacancies.
In addition, the clothing wholesale stalls at the seaport are developing in full swing.
The clothes are trendy and inexpensive.
Individual business owners running clothing businesses in the inland areas are all rushing to go there to get goods and sell them back.
Traditional shopping venues such as state-owned stores and Friendship Department Stores will face huge challenges.
The market forces transformation.
If you don't follow the trend and make changes, you will be ruthlessly eliminated by the market.
By then, the market will teach those arrogant salespeople what "the customer is God" means!
Secondly, the clothing counters in Friendship Shopping Mall have old styles and messy displays.
As for old styles, to put it bluntly, there are more basic styles and fewer new styles.
Basic items such as sweaters, shirts, cotton T-shirts, etc.
There are fewer new and fashionable clothes like pleated skirts and fancy dresses.
The display is messy.
There was a glass counter with sweaters and shirts, which looked messy at first glance.
There were no samples on display, all were folded and placed inside the counter.
This makes it difficult for customers to feel the quality or check the size, and they can only ask the salesperson.
And every time you take it out to show the customer, you have to put it back together again.
Of course after a while the salesperson became irritable and had a bad attitude.
As for the price, although the things in Friendship Mall are not as expensive as those in Meng Zhen’s store, they are not cheap either.
It is a medium price and affordable for most consumers.
The only advantage of the mall is that the goods are genuine and the prices are reasonable.
If it is said to be a wool sweater from Ordos, then it must be produced in that place.
Unlike later generations, the products labeled as Australian wool are actually made in Sangpo, Henan, and cannot even be considered OEM.
Here, the mall manager is still trying to figure out how to clean up Meng Zhen’s store.
Meng Zhen has taken the initiative and gone to the other party's office.
"Hello, Manager Chen. Excuse me for disturbing you. I am Meng Zhen, the owner of the Beauty Store."
The mall manager's surname is Chen.
This month, the performance of clothing counters has dropped by more than ten points.
In addition, we have not figured out how to deal with our competitors and are at a loss.
Unexpectedly, the other party came directly to the door, so he stood up and went to greet him:
"Hello, Mr. Meng. I've heard a lot about you. Your business has been pretty good lately..."
Neither enthusiastic nor cold, and upon closer inspection, there is a hint of sourness in the tone?
Meng Zhenxin thought that he had arrived at the right time. If he had been any later and waited for the other party to make a move, who knows what bad things he might have done.
She placed the tea gift she brought with her on the tea table:
"Manager Chen, thank you for your compliments. I'll get straight to the point. I'm here today to discuss a win-win cooperation with you. Here's the business plan I made. Please take a look."
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