Seeing that the service attribute in Zhang Erjie's three-dimensional attributes immediately jumped up by 2 points, Xu Shang immediately understood.
Sure enough, this is called boosting morale!
What's the point of empty talk to boost morale? Giving money is the most practical way!
Of course, Xu Shang also knows the principle of 'a pinch of rice is a gratitude, a pound of rice is a grudge', and the bonus cannot be distributed indiscriminately, otherwise not only will he not get the development he expected, but he will also cultivate others' conceited mentality.
It just so happens that Xu Shang plans to formulate a strategy today as wages are paid.
"I have something to announce today, since it's payday!"
"Starting today, all our stores will conduct satisfaction surveys. That is to say, every customer can rate their satisfaction with the store's service, hygiene, and food after they have been served. I will not adopt a last-in-first-out system or a punishment mechanism. In general, it is a collective reward. The higher the score, the higher the bonus! I hope everyone can work hard!"
Xu Shang's current idea is very simple, that is, to buy three counters, and customers can press them after finishing the service. Of course, it doesn't matter whether the customer presses the button or not. In comparison, those dissatisfied customers will definitely press the button, and the actual score will be lower.
This is exactly the effect Xu Shang wanted. Low scores allow for greater room for improvement.
He either doesn’t do it, or if he does, he’ll run the store with the best service!
If it were in the future, it would be much simpler. You could just create an APP that gives scores after payment. Although QR codes are available now, it is still some time before the era of mobile payment.
Of course, just having a big pot of rice is not enough to motivate employees, Xu Shang has another method.
"Oh, yes. In addition to these, I also plan to select a temporary store manager and a deputy store manager in the store!"
"The term of office for the temporary store manager is one month. Regardless of whether you are a cleaner, waiter or chef, the one who improves the most will be the store manager! The salary will be increased by 1,000 on the original basis. The term of office for the deputy store manager is one year. It mainly depends on the ability to deal with emergencies. The salary will be increased by 500 on the original basis. If there is no problem at the end of the term, you can be re-elected!"
When everyone heard this, they were furious again.
An extra 1,000 yuan salary per month?
Wouldn’t that mean the monthly salary is two thousand yuan?
But why can this temporary store manager only work for one month? But this seems to be good, it seems that everyone has a chance.
Of course, there was a reason why Xu Shang did this.
In fact, the real store manager of a store is the deputy store manager Xu Shang mentioned, who is responsible for handling emergencies, such as when some customers make trouble, or when handling some complaints. This person must be relatively capable in this area, and Xu Shang plans to find one from the perspective of talent.
The temporary store manager was the big shot that Xu Shang put forward to guide everyone to make progress.
It is not difficult for Xu Shang to judge who has made the fastest progress, because he can directly look at the attributes. Whoever has the highest attribute increase will be the store manager.
As for whether it would be a disadvantage if the attributes were too high to increase, Xu Shang also had plans for this. If the attributes really reached a certain level, he would set up fixed positions such as head chef, cleaning supervisor, and waiter supervisor, but they were not used yet.
Finally, Xu Shang also said: "There is one thing I want to explain to everyone, that is, some people may be arranged to go to other places to work in branches! The branches will have additional salary subsidies, and everyone can sign up!"
After a pause, Xu Shang continued, "It doesn't matter if you don't want to go. We will recruit some more employees in the near future. It's not limited to Tianya Village. If you have relatives and friends from other places, you can also ask them to come to Tianya Village for a visit. It won't be a disadvantage to have an interview!"
As soon as they heard this, everyone's minds immediately became active.
…
In Tianya Village, Zhang Erjie came into her house carrying a lot of bags. Her husband was stunned when he saw them and asked, "What's wrong? Did you find some money?"
"Son, eat the buns first!"
Zhang Erjie stuffed the employee benefits into the hands of her own son.
It is common for restaurant owners to ask employees to take unsold food home. However, after doing this for a while, many restaurants find that the cost outweighs the benefits and would rather throw the food away than let their employees take it home.
There is naturally a reason for this.
Because there are always some people who will have their own little ideas about these originally good benefits. For example, a chef has good meat but deliberately keeps it from the customers and takes it home; there are also some people like bakeries who will deliberately make bad bread.
Influenced by the professional knowledge of small vendors, Xu Shang naturally understood this situation. His way of dealing with it was very simple. After get off work every day, he would make a portion for each employee to take home.
This certainly increases some costs, but for a popular store like Xu Shang, this cost is not a big deal. On the contrary, it will greatly improve the happiness of employees.
In this way, Zhang Erjie could bring some food home every day after work, which made her look forward to work more than taking vacation.
Because then my son will always have a happy and cute face! My husband will also be very happy.
But today, obviously, I am happier.
"Son, eat slowly. Come and try your new shoes to see if they fit you well!"
Zhang Erjie took out a new pair of shoes for her son to try on. The man broke off half a piece of cake, took a bite with great pleasure, and then asked, "Mother, I want to ask you a question! Did you find any money today? Where did you get the money to buy shoes?"
Sister Zhang proudly took out two hundred and put it on the table: "I got my salary!"
"Won't it be paid next month? And didn't you say that you only worked for ten days this month and might not get paid next month? Will you get paid only the month after next?"
"Humph! Who do you think Brother Xiao Xu is? Not only did we get paid, but we also got bonuses! We were also given the full amount of five insurances and one housing fund!"
The man was so stunned that he even forgot to eat the delicious Wu Dalang sesame cake in his mouth. He couldn't help asking, "Can you ask Brother Xiao Xu if I can do the cleaning too? Washing dishes, sweeping the floor, etc. is no problem! I don't want six hundred a month, three hundred or two hundred is fine!"
"We have enough people in the store now, so we definitely don't need any more. But Brother Xu said that we're going to open a branch soon and hire new people...but your legs." Sister Zhang finally shook her head. It seemed that there was no hope for her husband at the moment.
Many women in the village felt the joy of receiving their first salary.
It was not until more than a decade later that in many rural areas of China, men still go out to work while women stay at home to take care of the children. Many women have never experienced what it feels like to get a salary in their entire lives, and are even less able to appreciate the meaning of the saying "women hold up half the sky."
Now, they suddenly felt themselves standing up.
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